Bosch Auto Parts

On July 9, 2007, I mailed in a rebate form with the original sales receipt for a $4.00 rebate offer on a set of 8 Bosch spark plugs. Despite making several calls to the rebate center and checking their web site to find a status of my rebate request, they still don't have me on their list for a rebate.

Their excuse for not sending me my rebate is the original company who was handling the rebate process was dropped, and all the rebate forms are being transferred to the new company who is supposedly going to issue the rebates. I heard that excuse when I called the first time on August 1 or 2, and as recent as October 10. Each time they tell me the problem will be fixed in about two weeks and i can call back then. The new company's web address is http://www.rewardsbymail.com. You can also reach them by phone toll-free at 800-741-1365.

On a couple of occasions, I offered to mail them copies of my original rebate form and the sales receipt, but they said they didn't want it.

I know $4.00 isn't much money, but multiply that by the thousands of other people they company is banking will drop the issue, and this sure smells like fraud to me.

bosch platinum spark plug #hr8dpx the center insollater of spark plug broke off inside cylinder head of my 98 ford exsporer 4.0 le v6

Pretty Simple, I bought six Bosch Platnium +4 Plugs at a local parts store. They performed very very poorly so I mailed them to the company under the money back gurantee in August of 2001. Then in November I recieved a letter saying that I didn't send a recipte, so I just mailed the original in. Never heard from them again, tried to contact Via phone, left messages, sent e-mails. No one wants to help.

I was surprised that such a big company would take advantage and do this, but they have. I would hope this is posted on the web site so no one gets taken like I did.I would have been better off keeping the plugs and not spending $4 on shipping to mail them back. I have also contacted the Better Business Buerau hoping that they might at least listen to them. Its not enough money worth doing anything about, but if they do this to just 25 people that buy 6 spark plugs they make over $1,000 right off the bat and they probably just re-sell the plugs I sent in and make even more.