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Consumer Affairs


Infiniti Montclair

Montclair


Consumer Complaints & Reviews


I went to Infiniti of Montclair to have my car serviced. I man assured me that I was paying a great price to have my car serviced and that it is vital to take your car to the dealership to maintain a good car. After paying for my car I noticed on the service page that they wrote in customer complaints that I never said and charged me for things that were not wrong.

An example is my paperwork said, customer says oil on garage floor. This was completely made up. My car has never leaked oil and I dont park in a garage. The car is only 2 years old. This was disappointing!

I purchased 2006 G35 Coupe from Infinit of Montclair. I only have 14K miles on the vehicle, due to the fact that it seems to always be at the dealership. At the first servie(3000 mi) I reported having a problem fueling the car. The car will only accept 5-9 gal if you are below a fourth of a tank..... Are there any others out there with this problem??? Nissan is aware of the problem but cannot fix it due to the dual tank design on the G35 Coupe. They claim that there are only a few out there.....


I purchase a 2006 Infiniti G35 Coupe in July 2006. When I took my car in for it's first oil change (3000 mi) I reported to Infiniti of Montclair that I was having trouble fueling the car. The car would only take 7-10 gal of gasoline then click of at the pump as if it was full. I tried various gas stations, pumps and still could not put in more than 7-10 gal of gasoline at a time.

The dealership reported to me that they had other G35 Coupes with the same problem and the Infiniti Engineers were working on the problem. Each time I took the vehicle for required service I reported the problem and still no solution. In the mean time,my bluetooth feature,(which I paid extra for) began to have problems. Outside callers could not hear me, I sounded broken up and garbled. I took my car in for that problem, which Infiniti has informed me they cannot duplicate, yet the problem still exists. To date, I still cannot fill my car with fuel, if it is below a half a tank, which is what the dealership suggests.


I am concerned for the safety factor involved with this problem, in a recent study, I saw on tv, it showed the G35 rated the worst in a front and rear collision. My concern is if this tank has vapors that can't be realease in the tank, should someone rear end me with that cause an explosion? The bluetooth feature meant to be handsfree for safety while driving can not be used. Long trips are out of the question unless there are gas stations close enough for fill ups before the half tank mark..


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