Scott Robinson Honda

My clutch went out twice in under 17,000 miles. Driven a manual transmission for about 20 years. First clutch went at 6011 miles (January 30, 2008). Clutch would not engage on a busy highway in LA. I was lucky that I did not have any vehicles behind me. Honda replaced the clutch, the flywheel, the pressure plate, and both bearings under the heading of "goodwill". They claimed it was user wear. At 6000 miles? The service consultant said that it was the worst worn clutch he had ever seen--it was "blue". Clutch began slipping again at 17,800 miles. I took it into the dealership and they again blamed me for the wear. They could not tell me why it was my fault. The clutch disc showed uneven wear.

When I asked if they inspected the tires to show that the car was "operated properly", they said that the use of the clutch did not affect the tires. I was told by the service manager that he sent pictures in to a Honda rep. When I asked to see the pictures 7 days later, I was sent one partial image of my clutch which showed obvious unusual wear. The image was time-stamped 6 days after I was told the photo(s) of the car were inspected by an American Honda rep. Honda denies any responsibility on their faulty machine even after a case manager said it was "unlikely" my fault, but "possible". I could grow a third arm from my forehead--it is "possible" but "unlikely".

Honda wants me to pay for the repairs and tear down costs. I do not merely want the car repaired. This is not an issue of money. If I am on the highway and a third clutch goes again with my two kids in the car, injury or even death is possible. After 14 days of discussion and no car, or one even supplied, American Honda agreed to reopen the case after notice of arbitration and a potential lawsuit. I'm still waiting for an answer.

I went to this dealership seeking for help in finding a car due to I have bad credit and previously been trying in other dealerships and have been rejected for the same reason. I decided to go to Scott Robinson Honda since I have seen a good and cheap Jaguar online that I liked so I figured why not and go. I called and made an appointment.

When I got there, I got directed with a sales associate and I explained my situation to him. I told him that I have bad credit and been trying at other dealerships with no success. I explained with detail and he went to talk it over with his boss. His boss said that in order to get approved, I would have to give some down payment. I told them that I didn't have any down payment at the time but if possible, I could give them some money I was expecting from my taxes that was 2,000.00 dollars. So they said yes and wrote down my deal and we even negotiated my monthly payment.

Then I got directed with the person in charge of the paperwork. I signed all paper work. At this point, I'm approved. After signing all the paperwork, I told the guy that if it was for sure that I was approve since I was scared that I was rejected before. He said, "yes, of course, you are. The main boss knows what he is doing. He has been doing this for years. He wouldn't let you drive off with this car if you weren't approved." I drove the car for almost a month when suddenly I received a letter by mail from Scott Robinson informing me that my loan wasn't approved by any bank and that I had to return vehicle immediately. I got so scared and worried.

I called the dealership immediately and spoke to the guy who sold me the car and ask him what was going on and read him what the letter said he said not to worry about it. I got relief but after that letter they gave me a few more calls in regards to that matter and finally they called after I had a complete month with the car to tell me that I wasn't approve and that I had to return the vehicle. At the time, when I went to purchase the vehicle, I had my old car but wanted to get rid of it due to it wasn't driving appropriately and needed fixing. \

That was the main reason why I wanted to get another car. So when they gave me this new vehicle, I had the opportunity to sell it and get rid of it. So now that I returned the vehicle now, I don't even have my old car and I'm carless. Thanks to them and this has affected me in various ways because I need transportation to get to work and other places that I need to be at. So I want to make a complaint against this dealership seeking that I hope they don't this to another person.