Dashboard cracked. Also knob to the driver seat disable cracked and on the ground behind the business. XpressLube says because the truck is old w/156,000 miles they can only offer an oil change as resolution. Cracked dashboard and disabled knob that adjusts the driver's seat.
Consumer Complaints & Reviews
10-13-09 Car serviced. Tech hit the dashboard to make the odometer come on. Odometer is digital... must turn the key to make it come on.
I took my car in for service wiht no leaks and no usage of oil, and left with my oil pan gasket leaking and an at least an extra 2 quarts of oil in my motor. they are claiming these conditions were pre-existing but I know my car and they absolutely were NOT. My motor was in perfect working order prior to this service
I arrived at the service garage to have my radiator flushed. The mechanic said I needed to have the brakes and the power steering systems flushed. He showed me the fluids were very dark and needed to be replaced. I asked the mechanic how much the service would cost me and he showed me on a handout that the radiater flush would cost 79.99, the brake system would cost 89.99 and the power steering service would be included without charge. He said I would save $60.00. I told him to service the three systems.
After the service was completed I paid and left the facility. When I got home I checked the receipt and discovered they had overcharged me and I returned to have them credit or refund the difference to my account.
The flyer shows $79.99 as the regular price for the radiator flush. The manager told me that the extra $10.00 was for a special coolant and that the board in the waiting room shows &79.99 and up. The flyer does not say and up and the mechanic did not tell me that I had to pay an extra $10.00 for the coolant. The manager refused to pay me the $10.00. I left and informrd him I would not be returning to his shop. He said,O.K.
