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Consumer Affairs


Reliable Chevrolet

Springfield, MO


Consumer Complaints & Reviews

I bought a new 2010 Camaro from dealer. Camaro had tinted windows. I was pulled over by highway patrol for tinted windows, illegal tint on windows. Highway patrol told us that dealer sold us an illegal car. I contacted dealer and GM. Dealer agreed to remove tint and pay ticket but would not re-tint windows within legal specs. Dealer told us that we did not pay for tinting. Nowhere in contract or negotiations did they notify us that tint was not part of the deal or illegal.

I bought a 1997 Pontiac Booneville SE from these people March 31, 2009. It was an as is purchase with a 500 mile or 30 day warranty with it. I drove it to my brothers in Rogers, Arkansas from Springfield, Missouri and back which was a total of 220 miles. I noticed on the trip there were several things wrong with the car. Check engine lights were on, check gauges lights were on so I took it back on day 5 after purchase to complain. They said there was nothing they could do for me that it was an as is purchase.

I told them yes but you said if any problems occured during the 500 miles or 30 day warranty period you would fix it. So the guy who sold me the car got in it and drove it down to the service department and turned it around and drove it right back to where I was standing, waiting and watching and informed me they said nothing was wrong. No one even looked at it. So I left very upset.

The next couple days I had several friends tell me they could smell gas. I have Multiple Sclerosis and cannot taste or smell so I never noticed the smell. So I took it to my mechanic and sure enough the gas tank had a crack in it, all of the fuel hoses that go to the tank were rotten and the fuel sending unit was shot. So I shelled out $700.00 to have it repaired on July 3, 2009 as the time element was out now. Now 28 days later the gas smell is back again so I looked under and can see the gas coming out of the tank and hitting the pavement. Now I have to take it back to my mechanic to see if it can be repaired or not. The parts to repair it to begin with are under warranty for 3 years but I will have to pay labor again.


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