Boardwalk Honda

When I picked up the car all appeared ok. I got about 6 miles and discovered the left rear break was nearly locked, smoke pouring out from the wheel. I pulled over and discovered the caliper was locked, and the rotor was smoking like crazy and it turned blue and shiny. I could no longer move the car and had to call the dealership. I asume they did not test drive the car after completing the break work. I was told they they would figure out what went wrong and replace the caliper. I informed them that the rotor should also be replaced as it was fryed from the 6 mile drive. Additionally, I requested they replace the rear pads as they too were cooked.

My car sat at the dealer for over TWO weeks and when they finally called me to pick it up I discovered they only installed a new caliper. They left the damaged rotor and break pads on this new car. I also noticed on my sales reciept that the mileage both IN & OUT were the same, thus the car again was NOT road tested.

This afternoon after leaving the dealer I discovered that the left rear break sqeeks when the breaks are applied. I feel as if I was paying out of pocket the dealership would have made a point of replacing all the damaged parts, not just the caliper. Additinonally, there was not a problem with the caliper when I originally brought the car in for the rotor issue. The caliper was more than likely not properly put back on when the rotors were replace.

Anyhow, what I'm requesting is not anything more than what should have been done in the first place. Also, I waited over two weeks while the car just sat in the lot. The service manager, Mike stated that the parts are not being manufactured as much as they used to, causing the deplay. I find this to bad a made up excuise.

I do not have the free time to go back and forth, leaving the car for a problem that should be repaired correctly the first time. The left rear rotor and the break pads should be replaced as they were scourched and are sqeeking.

In early July of this year we noticed a hesitation shifting from 2nd gear into 3rd gear, this delay was approx. between 2 and 5 seconds. When I contacted American Honda in California I was told that a dealer needed to diagnose this. I explained that it only had 59,500 miles on the car and that my wife who treats the car with tender loving care is the only one who has driven it and did not abuse this car in any way.

I have had over 40 yrs. experience in the auto business both in sales and repair end, in both factory and after market sectors. I told them I felt I was more than capable in maintaining this vehicle and that it has never been neglected in it's regular maintenance. Anyway upon the inspection by the dealer it was ddetermined that the transmission is bad. Honda knows it has it has an on going problem with this particular transmission, it's all over the internet.

They only offered to pay half of the cost of replacing my transmission. I do not find this to be satisfactory due to the fact that they have replaced others free of charge, one particular consumer on the internet stated his Honda had over 100,000 miles and they replaced his free of charge. My son had one replaced on his 2001 Accord with 104,000 miles on it with only a $500.00 contribution toward the labor cost. That would be acceptable, but they would not give me the same consideration saying Honda didn't make any money last year.

Along with all of this the car is dangerous to drive, because some of them are locking up on the highway and going into a spin. I have numerous amounts of documentation regarding this matter. Please feel free to contact me, as I am in fact a expert source of technical answers to any questions that need to be answered.