Beck Chevrolet

The dealer took our 2009 Marabou Hybrid for repair because of a problem with the hybrid system. It took a long time to fix and with many excuses. Finally, they have it fixed and said they will call us for pick up (6 times), but we only got a phone call once.

Now, they want $3,500+ for storage fee. We were never advised that there was a storage fee. If so, we would have picked it up a long time ago. We were only 5 minutes away plus the car is for resale. They still have our car. Can you advise us on how to solve this problem?

The stitching on the back seats of my 2005 trailblazer ripped upon placing the back seat down. Upon lifting up back seats i noticed the carpeting on the floor of the car was deteriorating. Upon further inspection the frame underneath the back seats has corrosion on them.

I went to Beck Chevrolet and they said I spilt battery acid in the back seat of the car. At no time was there a battery in the back seat. I asked them to explain how the alledged battery acid got passed the apholstery, through the foam and down to the flooring without buring the cushioning and they could not explain. They became quite rude and arrogant and told me my warranty was up, too bad.

General motors will only take the word of the dealership without explaination of what actually occurred. No one can explain what happened. My car is falling apart. Please help.