Quirk Chevrolet

My ex-wife and daughter bought this nightmare from Quirk. Big mistake. Vehicle has had the catalytic converter welded into place and is no longer replaceable under VW warranty. Someone at Quirk welded the item in place to make it saleable (VW dealership service dept assessment), or if it was purchased that way by Quirk at auction, then it would be their poor inspection process that let this defective vehicle be sold. Now, they will not take any responsibility for this dealer related screw up.

I have called the pre-owned service manager, he won't take ownership, I spoke to the General Manager, who told me I was out of luck and hung up on me. I called Daniel Quirk (he's the president and customer service manager) but he never calls back. Wonderful customer service, can't you tell? They sold a 22 year old this automobile, knew it had been tampered with and would be a problem, and now they are backing away from any responsibility.

Eventually, I did get a call from a guy named Chris. According to him, he ran all the dealerships, and he spoke directly for the owner. He said I'd never get a call from the owner, and he also reiterated that I was out of luck. So, from all I can tell, this dealership subsists on screwing their customers over and have little or no concern for the costs involved in fixing the problems they sell to unsuspecting consumers.

Eventually, we ended up paying $1300.00 to have the catalytic converter replaced along with the pipes Quirk had welded into place to keet the catalytic converter working long enough to pass inspection

I purchased a Ford windstar Van from Quirk Preowned from J. Greenwald. The next day it rained and it turned out the van leaked like a sieve. I tried to go back and return it and got zero sympathy/respect/or options there response was you drove it off the lot its your problem. I did take it 4 times or more to MR Quirks repair shop and was assured each time it was fine. The most outrageous of the lies was that they put it under a 6 hour high pressure leak test and it showed no leaks. I drove home got out my garden hose and a step ladder ran the "low Pressure hose spray" over the top of the van for 3 minutes and there was immediate leakage into the interior of the van. So much for the 6 hour leak test huh.

After taking it back to service 6 times or more demanding satisfaction a second party intercided on my behalf I was finally allowed to turn in the leaky boat and chose another van, The ultimate insult was I had to pay another 4000 dollars to do this even though their own web site advertised it for 4000 dollars less. I ended the experience feeling basically raped by ther Quirk francisse and it really taught me lesson on trust.

The funny thing is since then I have talked at least 10 people out of going to quirk dealerships. I take comfort in knowing as much as they screwed me out of all that time and money their dealership lost out tenfold due to their treatment of me. I can only hope in the bad economy that mr Greenwald and his crew are sweating a bit maybe if they were a bit more honest they might be weathering the storm better.

At least a 8 thousand dollar loss not to mention the stress knowing you just spent your last 17,000 on a van which turned out to be a leaky moldy ripoff.

I purchased a brand new Cobalt in December and Mr. H and James were very helpful and coordinated with the whole transaction. Thanks to Quirk, I will recommend them to anyone in need of a new vehicle.

9-22-08 purchased a preowned 2007 hyundai sonata. while driving to work the next day i noticed the steering was pulling to the left severly while on the highway. complained of the trouble to the saleas man that day. brought car in to get inspection sticker the next day and have the front end looked at and an alignment check. they could not find any problem and said everything looks good. the next morning the same trouble with the car still pulls to the left. repeated attempts to fix this problem have not made any diffrence the problem still exists.

the origional tires that were on the vehicle showed wear problems. Inside edgeges were worn on three of the tires and the fourth one was newer than the other three. they installed new tires to hope to shut me up. but the problem didnt go away. also they were negligent about paper work. they never had the consumer give a discription of the problem and sign a work order to repair. and i also had problems with them on getting coppies of my paperwork.

now its off to arbitration and hopefully a good result to get my problems fixed. Complained to the better buisness bureau but they were a watste of time. they only listen to the facts of the dealership.

I bought a brand new 2008 chevy colbolt 3 months ago.I got off of work and got into my car,and it would not start.Needless to say that I was livid.So, I called the dealership where I originally bought the care. I was treated so poorly, and shabbily by everyone there from sales to Management.They started off by giving me GM roadside assistance. Which I called and was greeted by the most rudest customer service rep ever, I excused her and told her to let speak with someone else.

GM Roadside sent Needham towing to take to the nearest dealership in my area.I got off of work at 4 and waited in a parking lot until 6:30.While waiting I am calling the dealership asking them may I have a courtesy car or a rental because I had no way of getting home. I was stranded.I was told by Quirk that service was closed and there was nothing that could be done, to call back in the morning.

Now, when they were selling me my car, the attention was astounding.Than, I called the salesman Guillume that sold me my vehicle.All he did was ask if I was mad at him, no alternatives for my situation or whats going to happen to the vehicle.Later on that evening after my car was towed to Clay Nissan, which is part of the Quirk family. They were able to have me rent a vehicle from BOCH HYundai;The service manager handled all the details for me, and was very attentive, I felt that they really cared wheather or not I was stranded with no way to get home.

My car is still in repair, I am waiting to see what the outcome.

While I was doing my paper work to purchase the car, I told Fred M. I want my payment to come out every two weeks and he told his manager who was there and he said ok. I was told to give them two weeks and they will take care of it. I call the office on August 25, 2008 and I was told I have to send out the first payment and then call the bank to set that up. The manager refuse to talk to me and Fred M. was not helpful. I would never refer another customer to them. They are not professional and they don't threat their customers with respect. They need ethical classes.

Here is my horrible story with Quirk Chevrolet.

I purchased a 2005 Chevrolet Express 2500 Cargo Van (plain vehicle without any option) through Quirk Chevrolet in Braintree, MA in mid-August 2005. The salesperson, Sofiane Chahed, and his sales manager, Erik Coggings, pushed me very hard into buying this vehicle. They offered me $18000.00 including tax and fees. When we were signing the purchase contract, they modified the price to the sticker price minus $2000.00 employee discount which they give to every buyer.

They told me that it had to be written in that way and it reflected all the interests in financing ($0.00 down with 6.29% APR interest rate). I signed the contract and they did not give me any proof of the transaction. I picked the vehicle up on the next day. They did not include any paper work in the vehicle, not even the owners manual. I drove back three times among the first 3 days of ownership. They gave me the owners manual on the first day and the purchase contract which was without any signature on the second day. The request for a copy of the signed contract, as well as the loan installment contract was denied. The excuse they gave was that the buyer was not supposed to have them.

Although I felt suspicious, I did not realized it was a fraud until I requested the pay-off balance from the Chase Bank who quoted it for around $23600.00 by 10/06/2005 (I have made one payment). I, then, called the salesperson in Quirk Chevrolet and told him the number. Nevertheless, he still admitted that he sold me the vehicle for $18000.00, but plus tax and fees (the price was supposed to include tax and fees). I took a looked at the purchase contract and the loan account detail on www.chase.com again more carefully. It appeared that the amount financed was $23804.00.

Notice that there was a financing program that the dealer offered me. The program pushes about $4000.00 to the end of the term which makes the final payment to be the monthly payment plus about $4000.00. I think they used that to accomplish the fraud.

On the other hand, the vehicle was brought back to the dealership for repair on the third week of purchase. The driver side seat belt got stuck, the plastic cover for the middle door popped out and the window roller handle fell out.

Please do not go to Quirk for anything. They are professional cheaters and liars. They push you into something but never keep their promise. Simply put, they will rip you off!

On the 27th of July 2004 i called Quirk Chevy in Braintree to see about trading in my 2004 Grand Am for an SUV. The salesman i spoke to said he is sure he can find me something and he will call me back shortly. Hykell Ammari (salesman) called me back a short time after stating he found a pewter brand new blazer so i thought that sounded good and went right down to Quirk Chevrolet.

Upon my arrival Hykell met me in the parking lot and brought me threw the garage to show me the vehicle he picked out which was already being detailed in the garage without me even saying i wanted it. I then told him i cannot afford 2 car loans so i am looking to trade the grand am in. Hykell stated that i could voluntarily reposess my grand am and i asked him what this meant.

Hykell stated it means that i am giving my vehicle back to the bank and will never ever have to worry about paying another penny on it. So i thought that sounded really good after he assured me i wouldnt ever pay again on it so i accepted the offer. I drove my new blazer home that day to receive a letter about 2-3 weeks later from the bank stating they auctioned off my vehicle for $9000 and i owe the $1500 difference plus tow fees. This is a warning about this dealership apparently this isnt the first time they have done this be very careful if you decide to do business with Quirk they are very sneaky.

I have hired an attorney for this case at this time, and the case is pending for many charges being brought up against Quirk Chevrolet in Braintree.

purchased a 2004 chevrolet silverado 4x4 extended cab from quirk,not even sure if it was the same vehicle I test rode as they asked me to test drive 2 vehicles,the one I purchased mostly because the salesman played on my wife to apply pressure on me to purchase the vehicle,i now have a brand new truck that has been in the shop at least 8 times from the drivers side door falling off(hinges loose on all 4 doors) to the transmission having to have a new program downloaded,to the gasket around the windshield coming undone ,now its in the shop for a new headliner,that was rattling and ready to fall apart,still have to deal with the door problem on the drivers side,from being loose i believe the hinges are no good because even with the bolts secured now the door still moves up and down and allows air into the cab.

by the way don't bother to go to quirks repair shop,they don't have a clue on how to reair their own vehicles,I am also getting ready to file a small claims action against GM for lost wages that I have incurred as a result of not being able to get to my work do to having no transportation while my $26,000 dollar vehicle continuously sits in the repair shop,and I sit at home.Thanks Mr. Quirk for making the pleasure of trading my other truck that ran fine for a brand new trouble ridden truck,

On Sunday 12/30/01 I test drove the advertised 2001 Chevy Malibu EX#C12577A advertised in the Patriot Ledger Newspaper,Quincy for $10,999, After driving the car and sitting down wth the salesman (Kevin Baker) I told Him I needed to think about it due to the low price of my trade-in. I called and left a message on 1/01/02 to say I was interested in th car please call me back, No Phone call was returned. On 1/2/02 I called again finally spoke to Mr.Kevin Baker explained after speaking with My Father re: this deal I would like the car is it still available?. He said he needed to chck on the car and see if it is still there. Mr Baker called my place of employment, left a message with the receptionist at 4:30 PM stating They still have the car there that you test drove, Please give him a call. I spoke with Mr.Baker at 4:55 PM he told me they still had the car and I would need to be there before 6:30 PM since he had another commitment at 7:00 PM. I told him I would do my best to get there by then I am comming from Boston in Rush Hour Traffic.

I drove faster than normal just to get to the appointment on time only to find out by Kevin Baker (Salesman)He could not fnd the car and it was now not in the computer. Nobody seems to know what happened to this car in a matter of 1 hour 15min. Then he tried to sell me another car a 1999 Malibu for 4,000.00 more than whatI was going to pay for the 2001 Malibu.

I told him I was not interested in doing business with him.I was extremely angry that my time was waisted. I drove faster than I normally do, changing lanes just to insure I reached Quirk Chevrolet by the 6:30 PM time limit that was imposed on me in order to purchase the 2001 Chevy Malibu.That was advertised in the paper as well as told it was still there. As I got up and stared to walk out the sales manager stopped me and asked me what was the matter, At that I told him after this I would not purchase a car from this dealership, after makng me risk my life by driving abnormally to get to the dealership by the time stated by the sales man, Stopping home running in the house to get the title and of I went driving through the back roads to get there. Emotionally I am very upset as well as extremely Angry over this, I feel this was a total waste of my time. I could of stayed at work, to work overtime instead of racing home only to find out that the whole scam was nothing but a joke to these people.

I contacted the dealer and after two attempts to fix the problem they think they have finally fixed the leaking problem by replacing the windshield. The most serious problem it still the fact that I paid top dollar for this car and I was given something far less then what I bargained for. As a consumer, it just isn't right. I want what I paid for. If I bought a lemon let me pay a lemon price, I paid for a brand new vehicle, with no problems, please give me what I purchased.