Bradshaw Automotive

On 06-16-10 I was rear-ended. I own a 1999 Pontiac and the trunk, bumper and the skirt was damaged. The young guy that hit me got the ticket. I called my insurance company immediately after EMS arrived. I was dazed, dizzy and a bit confused. The next day I called the guy's insurance company to report the claim because it was his fault. This was "omni" insurance. They told me to get a couple estimates, so i did. It took the insurance company 40 days to get me in a rental car and my car in the shop. They wouldn't pay me nor get a rental car until my car was in the shop.

I took my car to Bradshaw in Greer, SC. on 7-27-2010. I told them how my car reeked of gas odor and the gas hand gauge hasn't worked properly since the wreck. Lacy said they would fix it and make it right. Bradshaw called me 8-20-10 at 5:07 pm and said my car was ready and I only had 15 minutes to get there. It takes at least 35 to 40 minutes to get there. I went today 8-24-10. When I saw my car, it made me sick. I've cried all day. It was not the best they could do. I then started to test drive it. Lacy was riding with me and the gas hand went crazy. I told Lacy you didn't even fix this when you said you did.

Lacy at Bradshaw told me that he would get someone to drive me home and he would see what they could do. I told him no way, and I was keeping the rental until my car was right. The rental company, Enterprize, is wanting the car back now and said that I will have to pay rental fee now. So here I sit worrying what's going to happen. Tomorrow, I'll probably be without a car. The wreck injured my back and neck, I'm having headaches, and my vision is blurred. How do they all think, I'm going to get to all my doctor appointments without a car?

Turned in 1995 Geo Tracker specifically for cold transmission upshift delay problem on 9/25/09. Bradshaw service department diagnosed cause as bad throttle cable. On 9/30/09, service advisor Wayne advised that new throttle cable had been installed. He further advised that the mechanic wanted the transmission to cool down, then drive to make sure transmission functioned normally. Later on 9/30/09, Wayne called and advised that car was ready to be picked up.

On 10/1/09, I went to Bradshaw Automotive, paid $451.00 and took delivery of my car. Immediately upon leaving dealership, I noted that the transmission problem had not been repaired. I returned to the dealership, advised both the service advisor and Ken Harris, service manager, that my transmission had not been repaired at all. The service manager refused to refund the $451.00 I had just paid. I challenged the $451.00 charge to my credit card. I also left my car with Bradshaw for further evaluation.

On 10/2/09 Wayne from Bradshaw called and reported that the service manager had, in fact, experienced the problem with my transmission by riding in the car. That same day, the service manager called and advised that he wanted to have the transmission flushed with a solution, at no additional charge to me. I agreed.

On 10/6/09 Wayne from Bradshaw called and advised that flushing the transmission had not corrected the transmission problem. I returned to Bradshaw on 10/7/09 and picked up my car, unrepaired. I immediately mailed a complaint letter to Bradshaw Automotive, Chevrolet Motor Division, and General Motors, noting that after 1-1/2 weeks, the service department had failed to even properly diagnose the cause of my transmission problem.

My car was reported repaired, but was not. I lost the use of my car for 1-1/2 weeks. I lost $451.00 that I paid for a repair that was reportedly successfully made but was not.

I bought a 2003 Chrysler Mini Van last October. After 2 weeks, there was a problem with the transmission. When you pulled off it would jerk really bad. To make a long story short, I have taken it to the shop 13 times to be fixed. The 1st time, it wouldn't do it with them - so they did a couple of recall repairs and sent me on my merry way. It kept doing it and between 3rd and 13th time, it has had a rebuilt transmission and then when that didn't work, they have replaced different other parts that has to do with the computer of the transmission and that still hasn't fixed it.

The last couple of times, I was sent to the Chrysler dealership, as the GM people, couldn't repair it. Chrysler contact is Anthony @ 864-877-1291. I now have to take back on Tues, May 21, for Chrysler to tear the transmission down. My car is under a 70,000 power train coverage with a $100.00 deductible. I paid that when the GM people put in a rebuilt transmission and then last week when the Chrysler people replaced parts of the transmission computer system, they wanted me to pay the $100 again and I told them I wouldn't pay it. Well, I ended up paying $50. My van still isn't fixed. This van had only 1 owner and the car fax on it shows no physical damage; however, this problem must have been why he got rid of it to start with. I just can't understand if my van is still under the powertrain coverage, that they don't just put in a new transmission and be done with it. We also purchased GAP insurance also on this. I am at my wits end and I just need my car fixed.