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Consumer Affairs


Is this your Business?

Champion Chevrolet

Houston, TX


Consumer Complaints & Reviews

My 2008 Chevy Silverado was taken into the shop originally at 33,000 miles because the paint was chipping off my door handles. They said they ordered them; however, they never arrived and once my warranty was out at 36,000 miles. They wanted to charge me an incredible amount of money even though I brought it to them prior to that. There is a strange noise that comes from my engine that I was told was "normal"; I am no mechanic but I am fully aware that engines are not supposed to make noises like this. The rear end makes a horrible clanking noise and I was told by Champion Chevrolet that there are problems with them but they will not repair them until they go out completely. That's nice isn't it? They would rather leave my family stranded than to fix a known problem before that happens.

Next problem: I was driving and I hear a horrible noise. I look back and my spare tire is sitting in the middle of the road and cars are having to swerve around it. I turn around and almost get hit by a car trying to move the thing out of the street. The entire metal bracket had broken. The truck now has 79,000 miles on it and a check engine light just came on. The diagnostic test reported a malfunctioning fuel tank vent of some sort. There is apparently a service bulletin that this part needs to be relocated. A service writer at Gay Pontiac said they have had a problem with these "vents" but it's not covered under warranty even though GM wants the part relocated.

If I'm not mistaken, manufacturers don't suggest that something is relocated unless there is a problem. Why is it now my problem that GM put this part in the wrong spot? That sounds like a manufacturer issue; not a consumer issue! This is my very first Chevrolet and also my very last! Can anyone help? I barely make ends meet as it is and I can not afford the $1500 to repair the rear end, $750 to relocate and replace the malfunctioning "vent" and whatever it will cost to have the spare tire welded back on.

We purchased a vehicle from them on 08/18/2009 and it was a 2010 Camaro. I bought the car home and took it to get insurance and then parked it in the garage. this morning 08/19/2009 when i take the car out the Garage i start the car with the remote start and it is rattling so we turned it off and turned it back on it seem to be okay. i get out the drive way to go to work and the car is smoking. my whole blk a cloud of smoke just coming out the car and making noise like the motor is blown up.

i park it back in the garage and call the dealer and when they get there they said we cant exchange the car and there is oil all over the inside of the motor and coming out of the exhaust. i tell them i would like a new car because that is what i purchased and they said they can just fix the car. i left the car there because i dont want it fixed i just ourchased a $40,000 dollar car not a lemon, i just need to see what can be done regarding this issue. please email me to see where i can get help. i really didnt buy a new car to go get an attorney now.

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