I went to this business to get my oil changed. One week after the oil change I noticed that my car was leaking something. The car was garaged for another two weeks and when I pulled the car out I had noticed a significant amount of oil that had been leaking from the car. I brought the car to my local mechanic and he said that the last person who changed my oil had stripped the drain plug on my oil pan and made a temporary repair using a bigger self threading bolt to plug the hole. He also added that they did a poor job in doing this temporary fix and had caused Aluminum shavings to go inside my oil and maybe even my engine. He also stated that this problem needs to be repaired ASAP or my engine could seize and be destroyed. Also the oil pan needs to be removed and replaced and the engine inspected for damage.
After hearing this I called the business (AvisLube) and explained my claim. The person was not helpful at all and refused to give me the owners name and NYS registered shop number. They claim that someone else could have done the damage.
I explained to them that my last two oil changes were done by them and them only, and that I have the receipts. The first receipt has nothing written under service comments and the second receipt has the following written under service comments:
-Damaged oil Pan
-Drain Plug Stripped
I did not see this comment at the time of service as if I did I would have said something.
My mechanic is charging me $518.63 to repair the damage that AvisLube/Zippylube has done to my car and Avislube does not want to admit that they are the ones responsible for doing the damage.
