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Consumer Affairs


First USA - Unauthorized Charges


Consumer Complaints & Reviews

Victims keep wondering how MWI etc got their names. I know where they got my name. From my AOL First USA Visa Card owned by Bank One. Visa told me to call Bank One to get it removed. Girl said it was removed.

The junk merchandise ads came with my AOL First USA Visa statement. The bills were for $96.00 and $12.95. The $96.00 she said was for small items I had ordered. She said the $12.95 was for month membership and when you buy something you are automatically enrolled for $12.95 a month. Of course I am cancelling the Visa card. Yesterday I got a brochure from "essentials" P.O. Box 742405, Houston, TX 77074. This one says membership good at Pier 1 Imports, Dress Barn, Target, Hudson's, JC Penney, Marshall Fields, Dayton's, easy spirit, T.J.Maxx, Marshalls, MotoPhoto, Perfumania, bioDERM, jazzersize, Express world Brand, Florsheim Shoe Shops, elens, National Nutrition. Back of it says 1999 MemberWorks Incorporated.

I transferred a balance from another credit card to First USA and knowing that I did not use this card, I did not look at the transactions section. When I did I called about the Personal Credit Protector charges. I was told that I was the only one covered. I never asked for this coverage and why would I. I have been disabled since 1978! If I would of requested this service I would of asked for my husband to be covered not me!

I have been charged over $330.00 for a service I did not request. My husband and I have been able to meet our debits, but now unemployment has run out. After being told that First USA would not refund these charges I have been very upset. I don't feel I should be charged for a service I never requested!


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