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Consumer Affairs


DEBTicated

321 Ballenger Center Drive Frederick, MD 21703


Consumer Complaints & Reviews



I had two credit cards that were very high interest & it seemed that I was not making any headway paying minimum or double payments. I signed on with Debticated 5 years ago. They said they contacted my two creditors & arranged for interest & payments to be lowered. I paid them for at least 5 years.

Early December 2007 I aquired enough finances to pay off the two creditors. I arranged through Debticated to them off. 12/21/2007 was the pay off date. This is now February 27th and I have recieved two letters from each creditor stating that I still owe them quite a bit of money!

I called Debticated 2/11/08, 2/19/08, 2/20/08 & 2/27/08 with no results as to what they are going to do to fix the mess they made. The only advice I get fro them is that they will have a representitive call me with in the next 24 to 48 hours.
I am tired of the run-around with no results!


The result is that I have to continue to make payments on two accounts that were supposed to hav been paid off completely.

A contract was set up with Debticated/A New Horizon and the company was later sold after the initial payment was made. The second company didn't have the same policy that I agreed on. I lost my upfront payment and my creditors were not paid.


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