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Consumer Affairs


Trump University


Consumer Complaints & Reviews

I signed up for the Gold Elite Program with a promise by Gerald ** to personally work with me and my partner. He sent one letter and split. I later found out that one has to pay an additional amount to work with **. He has a staff that was assigned to conduct the $25,000 mentorship portion of the program. I have turned down all three individuals assigned to me, Chris **, Mike ** and Troy ** as not qualified to produce results and use the sandwich lease option technique that ** promised.

The Trump University has turned out to be a very unsuccessful venture for Trump. I am part of the class action suit out of California and have contacted a local attorney. I am requesting a full refund. The entire program has been discontinued. A small group of employees have relocated from the 40 Wall Street to another New York location and are attempting to serve the existing contracts, that is conduct the three day mentorship and then drop out of site. There is not longer a support structure within the organization.

If Trump plans to run for President, he should clean up this misrepresentation of a real estate course. There are 32 pages of names of people who have felt this program has been misrepresented. The fact that the organization and all the people like Gerald ** are no longer with the company, indicates that the business venture has been a complete failure.

Based on the motivation provided by Steve ** (Instructor), and Donald **'s reputation with success in real estate investing plus the Trump University's Gold Elite Program description, I enrolled in its 3-Day In-Field Mentorship Program at $25,000. The Mentorship was described as follows: "Together with your Mentor, you'll work on a customized investment plan based on your neighborhood or town, your financial goals, and your level of comfort. Your Mentor has already done the legwork. He knows what works and what doesn't. He will keep you motivated while showing you the fastest ways to get you investing and purchasing properties!"

Further to the above, Geoffrey **, the Trump Mentor, reinforced the above in his 12/09 letter introducing the "Pre-Arrival Homework" that I had to prepare before he arrived in 2/10 to perform his mentoring services: "My goal is to give you tools and techniques to be able to effectively and efficiently run your business as a Real Estate Investor. Upon departing, I will give you an action plan that will be personalized for you and your local market." (My local market is San Diego County, California). Besides never asking to review my "Member Profile, Educational Plan" (logically, the Mentor would have wanted to consult to prepare a customized investment plan), ** never asked to see this, but simply left me, after his three days, a one-page "Post Mentor Action Plan" (available for your review upon request) that was worthless to help me or anyone to help accelerate one's efforts for a successful real estate investment career as touted by Trump University.

Despite my requests for a full refund of the $25,000 that Trump University charged in advance, based on my contention that this merchant had breached its contract with me by its non-performance of services as described, my filing of a dispute with Citicard Master Card resulted in Trump's refunding me $7,500. Unfortunately, perhaps due to less than "best efforts" by American Express in my behalf, being just an individual, and unknown relationships that may exist between Trump University and American Express (and the $17,500 that I had charged on my American Express card at 25.24% (v) until it is paid off), it is not surprising that Trump and American Express have joined forces to not budge in refunding any of this $17,500 to this 69-year old senior citizen.

Even when I retained the services of an attorney to review my case that the merchant, Trump University, had scammed me and that it had violated the law under California's Consumer Legal Remedies Act ("CLRA"), California Civil Code 1750 et. seq without limitation: 1770(a)(5); 1770(a)(7); 1770(a)(16); and 1770(a)(19), Trump University has refused to respond to the demand that my attorney presented it by certified letter dated November 5, 2010.

In closing, before Donald ** announces his decision to enter the race for the Republican nomination for President in 2012, as he announced at the recent Conservative Political Action Conference (CPAC), he should first clean up his act by resolving with this individual and others with pending class action suits, demands, and other legal actions resulting from Trump University misdeeds and those documented on the Internet's Complaints Board. If Trump does that for starters, then he would have credibility to present himself as a role model of leadership worthy to be emulated by future U.S. leaders and those of other countries worldwide.

I am retired and decided to try out this free seminar on foreclosures. I don't know anything about real estate or computers but I figured a free class, I didn't have much to lose. After attending, I decided to invest in the 3-day weekend program to learn more.

The group at Trump University made me feel confident, and told me that if I invested $34,000 into their company, my life would change forever. And they were going to teach me how do find houses and make great money. This money was my retirement and all that I have. They told me over and over how they would call me and walk me through every step of the program. After paying the money, I didn't hear from them for over a month; I never received the books they promised, nothing! I called the company asking for my money back and I was just told that there was no way that would happen. I am sick over this whole situation. They have not tried to contact me in months, I feel like they stole the 34k from me.

I feel that I was ripped off by Trump University. I have been working with the Attorney General's office both in AZ and New York. Now I was contacted by Keith ** and he has all the info on this case. They collected $ 34,995 which I paid on 3 different credit cards, which was for future seminars all over the U.S. I never used any of them.

The 20 Tips to Trump THEM. Reports about people being scammed by Trump University are rampant all over the Internet and additionally on this site. So know...you are not alone! Like you, I was scammed out of tens of thousands and after realizing the atrocities of the deception and fraud have been fighting back. If you join me in this fight against Trump University, we can make a difference.

I created this list because after researching myself I obtained some invaluable ideas from posters online but nothing was compiled all in one place. I realized I could help be part of the solution by sharing all of the information I acquired myself through meticulous hard work and investigation. This is a tribute to the "little guy" that can and will fight back!

If you haven't already this is what you can do to report Trump University and help investigative authorities string together a case so they prevent others from sharing the same fate as us, and even possibly recover your funds. I have some of the research for you so if you've been frustrated all you must do is follow the steps below and you may very well see funds returned.

It is very important to report to EVERY agency below so that this matter reaches enough ears that eventually they are stopped from hurting people during this economic depression. This may take a bit of your time, but I promise it will result in helping every one of us as if the Attorney General sees enough complaints with his office and all of the other NY offices and has enough complaints to develop a case, there is often victim restitution of funds. But there needs to be enough victims complaining so please forward this email to others you know who are in need of getting their funds recovered! There is also a class action lawsuit option that we could instigate...see below.

Do not expect an immediate refund and do not get discouraged. If they know you will not stop, they will reimburse you because it won't be worth their time to continue going back and forth arguing. This may mean 20-30 contacts but don't give up! The more people are sending numerous emails, making calls, and mailing letters, the more powerless Trump University becomes so have at it!

Remember, by staying active and on top of things through follow up, you create waves with all of these agencies and they have no choice but to investigate.

Please note: the contacts below are all for NY but you may also try contacting your state's offices as well particularly if you attended a Trump University seminar in your state and see what can be done. But first and foremost, the matters need to be reported to the the state of New York where Trump University is headquartered as only they really have jurisdiction over the matter.


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