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Consumer Affairs


Is this your Business?

Arizona Premium Finance


Consumer Complaints & Reviews

I received a letter in the mail saying I owed Arizona Premium $118.00. I had no idea who Arizona Premium was because I know all of my insurance companies and they are not one of them. So, the following day, I called to find out what it was all about and the woman told me that I had a balance with them. Still, all that came to mind was, "Who are you?" She stated that I had a vehicle insurance seven years ago on a vehicle that I no longer own and I still owed them money.

I asked how was that possible when I paid off my insurance company the balance they required before I ended the policy and donated the car. She stated that although I was square with them, I still owed her company money. Once again, "Who are you?" She said that they bought my policy from my original insurance company and they paid them for a year in advance. And since my policy was cancelled, I still owed Arizona the money.

She then told me to take it up with my original policy holder, which I did, and they told me that I didn't have a debt with them. They searched the database after I told them it was seven years ago. After a few minutes, she returned and ran down all the payments I had made including the final one that cleared up my account with them. The original company then told me to go back to Arizona because my account with them was clear.

Okay, so back to Arizona. I called and they still insisted that I owed them after explaining using a metaphor of a company buying a loan from a bank and the consumer then owing the company instead of the bank. I told her, "Who asked you to buy anything pertaining to me and then trying to charge me after seven years when I've cleared my account with my actual creditor? I told her that she had to be nuts if she thought I was going to shell out money to some unknown company just because they asked me for it.

I purchase Auto Insurance for my 2009 vehicle back in September of 2009.
In November I receive a letter from Travelers Insurance Company stating that i am missing some information, and if i dont provide such information my policy would be cancelled, however, the policy was cancel on November 18,2009.
I receive a letter from Travelers on 12/9/09 stating that my policy was cancelled and i was issued a refund for two hundred and sixty seven dollars.

On December 17,2009, I receive a letter from Arizona Premium, stating that my policy will be cancel if they dont get payment in the amount of 316.82 cents.

first i called Travelers spoke to Diana, who told me this her Company did cancel the policy and issued a check for 267 dollars which was sent to the finance Company Arizona. she then put me on hold and called the Copmany Arizona we first spoke to Porus who then put his Supervisor Tracy on the phone. Diana explain to her the reason for her call and then proceeded to ask her if she did receive a declaration page with the cancellation date of November 18,2009, her response was no and she went on to say they dont go by cancellation date, so i stated to her the amount of refund that was sent to her belong to me, she began to say the amount is not correct i am only entitle to 169 dollars and 12 cents. I told her i am going to file a claim,her response was go ahead. I waited on the phone and overheard her telling Diana that I send her payment and did not have enought funds into the account which was a lie because i have proof of that, I also heard her telling Diana that i can go ahead and file that claim because they get them all the time.

now this just clearly state that this is a woman and her Company who is getting off on people, and the government is not doing anything about it.
other wise she would not sit there and brag about that.
Something needs to be done to stop people like Tracy from ripping people off.

I am asking for your prompt response into this matter and get me my refund of 267 please

ps Arizona is a finance Company who obtain insurance for people through
other Company but they dont let you know, because they pocket peoples money and send a portion to the insurance Company and keep the rest for themselves.

please stop them, before they stole from anyone else

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