In June 2009, I contacted the creditor about an increase in the monthly payment and interest rate charge. Based on the conversation, I was told to call back closer to my billing due date, which I did so on June 30. I spoke with Cindy. At that time, the interest rate and payment terms were reduced. And an amount of $102 was due by July 15, which was paid on July 14 in the amount of $105. Also, during the conversation, my contact information was verified (address, phone, and email). Shortly after, I received confirmations via U.S. mail, emails, and phone that confirmed the current changes to my account.
On July 15, I received an email from my ex-husband's wife that she had received a phone call from First National Bank of Omaha about a past due debt they were collecting on. She was very upset that I would give their phone number to a creditor. Once I spoke with "Kelly" at First National Bank of Omaha, she declared that they could not reach me and that they searched a database and found a listing for an "L. **" and that they proceeded to call someone else's house. Well, I am La Rica **, and she is Lawanda **. But clearly, based on the "current" information listed on my account, they not only contacted the wrong household, they gave her my personal financial "status."
