KidsFurnishings.com

I called my card company and they got my money returned as of today. Thank You.

I made several calls and emails with no response and also their site has gone off line. I sent an email early explaining about captains twin bed with headboard drawer etc. The price was $577.00. This is a lot of money on SSD. I would appreciate any help I can receive.

I ordered a Captains bunk bed for my grandson on Jan. 5, 2010 for his birthday on Jan. 8th. They charged my card. Two weeks later no bed, so I called. No answer. A few days later a woman called and apologized, saying they couldn't fill the order and would return my money in about 3 weeks. I have called many times with no answer. Sent many emails. Same thing. I would like to get my money returned as I saved for that bed for him. I live on SSD.

I placed an order over the phone for a few items, one of which was a children's loft bed, this was at the end of October. On 11/6, I was charged for the purchase. I have called multiple times to check on the status of this order and have received little to no information as to the delay. The latest information I received was the first week of Jan. when I was told my order was shipped. However, today is 1/26 and still no sign of my order. My daughter has been waiting for this set for over 2 months and has had no real bed to sleep on. Not to mention, I have paid for this (just over $21,00).

I ordered bundbeds on 12/14/2009. The payment was processed on 12/16/2009. I have never received the product. I have not received my money back. The company will not answer phone calls or emails.

I ordered a bunk bed last December 18. There's no contact from the company. I think it's a scam! The owner claimed bankruptcy with Kids' Quarters, but is now back to his old tricks with KidsFurnishings.com. I have disputed the charge, and I wait and see the outcome. Buyer, beware.

My wife has ordered a loft bed for our daughter from kidsfurnishings.com on November 15, 2009 for her 5th birthday. This loft bed was supposed to have free delivery and installation.

After a week or so of no contact from the business, my wife called kidsfurnishings.com to inquire about her order. She talked with Mr. D and he told her that all of his employees were off work for Thanksgiving holiday and that someone would contact us the Monday after Thanksgiving. After no contact from kidsfurnishings.com we proceed to try to contact them, with no luck. Every time that we called we would be put into voicemail by a automated phone system, it did not matter what option on the phone system that you would choose it would go to voicemail, and no returned calls. Then on November 23, 2009 kidsfurnishings.com charged the $798 to my wifes credit card.

Once we discovered that we had been charged the full amount, we came to the conclusion that they were never going to return our calls, I googled their address and found a Real Estate listing from a REALTOR in Lakeland that had part of the building listed for lease that kidsfurnishings.com was a tenant in. Being a REALTOR myself, I called the agent and asked if kidsfurnishings.com was still located at the same address, and he confirmed that he was a tenant. I then learned the owners name, and a cell phone number for him. Which I called, and was sent directly to voicemail again, with no return phone calls. And I actually just called his cell phone as I started to write this letter and it now says that the number has been disconnected, big surprise!

After finding the owners name I googled his name and found a story on your website, consumersaffairs.com, about the former owner of kidsfurishings.com doing the exact same thing back in 2007. Your article was written in March 23, 2008. The current owner was the manager of a store for kidsfurnishings.com when this was going on before. In the article Bob D was interviewed about the actions of the business, and he went on to say how he learned what not to do by working for his former boss. But, based on our experience, nothing has changed.

We have since contacted our credit card company and are working with them to get the charges removed from our credit card.

Ordered kids bunk beds on Aug 15th with promise of two week delivery. We received no email confirmation or phone confirmation at all, althought our card was charged immediately. We have been on the phone with them every week since the first of Sept and no one knows where the bed is however, "it is on the truck awaiting delivery". After getting the runaround for two months, we have canceled the order and bought the same bed locally for about the same price. We ordered from Kidsfurnishings,com for the free shipping and delivery option, but free shipping and setup means nothing if they don't ship in the first place.

Now for the last part. We have been trying to get a refund issued to our credit card and they said it would take ten days. It has been nearly two weeks and they said they would look into it and that it probably was in a big pile of paperwork waiting to be entered. Looks like we will have to do do a chargeback to even get our money back. Would not recommend this company to anyone, regardless of how nice they act over the phone, no one knows what is going on around there. Right Now we are out $1050 if we do not get a refund

purchased mattresses were not provided (see attached receipt).

We agreed to have the beds delivered at 7am on Sunday morning only to
have the delivery truck pull up to our home at 10:30pm on Saturday
night requesting to move the beds in that evening. We obviously
refused and had them return this morning. Once they arrived we were
told they would not be assembling the furniture (despite our being
told it was included in the purchase) because it was, "Knock-down
furniture." It was only after I threatened to call the delivery office
that the beds were assembled. Even then, they did not assemble the

drawers for the beds, again saying it was "knock-down."

In the end, we continue to be missing the two mattresses and trust you
will get back to us ASAP on their status. We are highly unlikely to
use your services again and I'm sorry this was not a more profitable
transaction for the both of us. I'm happy to speak with one of your
customer service reps. in an effort to assist you in ensuring this

type of incident does not occur again.