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Ciga Cease

Consumer Complaints & Reviews

Brian of Leechburg, PA on Nov. 10, 2009

I ordered this trial product to try out and see how it works. It was supposed to only be $4.77, but when I checked my account the next day I was charged $69.99 and $9.54 by CigaCease. Neither of which matched my invoice. I contacted the phone number which is only an answering service and they wanted me to send back the product, which I first didn't receive and then of course it would cost me to send back. Which I tried arguing it wasn't a return issue it was unauthorized charges on my account. They wouldn't help me except that they would send a cancelation request to CigaCease which is still not the answer to my problems. The only other number I got was for their distributor which of course also could not help me get my money back. Multiple emails to their customer service have gone unreturned.

Charles of Jacksonville, FL on Sept. 7, 2009

I tried cigacease for a free trial period. I forgot to cancel at the end of trial period. So, i received a shipment for a 1 month supply billed to my credit card $49.99. I called and was told to return package unopened for credit. I sent package back unopened and they received it on July 24,2009. I not only have not received credit was was billed again for $57.48. And did not receive anything, and do not want anything but credit to my account.

Regis of Highland Park, NJ on March 2, 2009


I ordered the product with a 15 day trial and canceled before the trial period was up day 13 and was billed anyway.I returned the product as requested and was told I would not be billed by customer service rep Laura. I have called several times and was told my call would be returned, well no one has returned my calls

I was billed $49.99 for a product I returned, because of this my debit card was billed and over drew my checking account. I have not estimated return shipping, cost of calls and the bank is working with me on the over draft. I have filed a claim with Bank of America

Regis of 242 South 6Th Ave. Apt2, NJ on March 2, 2009

I ordered the product with a 15 day trial and canceled before the trial period was up day 13 and was billed anyway.I returned the product as requested and was told I would not be billed by customer service rep Laura. I have called several times and was told my call would be returned, well no one has returned my calls

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