GNS (Global Nutrition Sciences)

I received supplement of two bottles/120caps, which I thought was to be my free trial. I never got the trial package (as if that was going to happen! ). Next thing I know, this mysterious charge appeared on my PNC statement for $79.95. This charge was billed from one state. The phone call to the 800 (which is usually an indicator of an older company because it is 800, not 888 etc.) went to someone in NJ. The bottle says Colorado. First, I called the company. There was no surprise here. I got the runaround. My next call was to PNC who holds my debit card. They immediately put the charge on suspension. The next step was to file an email complaint with the attorney general in each of the three states listed by this company. I'm sure there was an 800 number on bank statement, which I probably also called. The problem is solved.

I purchased a product and then returneed it b/c of a money back guarantee. My bank had to force them to stop charging my account and they gave me a credit of $69.90 that I could use towards a future purchase. However, their website doesn't work or is no longer available and getting in touch with them via phone is very difficult. I would like my money refunded rather than a credit due to this. I am out $70.00 and would like it back as I am a senior citizen on a fixed income.

I ordered a trial of their product.(Acai Berry) for about $3.00 + and I thought that was that. But the following month they charged my credit card $69.99, they gave no contact information to my cc company and now I received a letter saying that I am delinquent for $79.90 Nowhere was it written or was I ever told in any manner that I would be charged again and again or that I would receive any more product, they sent an envelope with what I think might be more of their product bt I have not opened it.

On the envelope it states that I am not allowed to send it back. they have charged my credit card and maxed it out. now they are sending me a collection notice for money not collected.

Several fradulent credit card charges appeared on our bill. Credit card stopped the charges and changed out the card. Several days later a package of herbal supplements arrived that was sent to a old address. The company was contacted - and I was told to return the product and all was fine. Now we received a final notice with a threat of collection. It is noted that there a many similar complaints.

I called again and finally reached a customer service rep who gave me the RA number and assured me I would get the refund when they received the product. The pills arrived at GNS on February 17th, and I still haven't heard from them, even after emailing them twice more. Can you please help me get my money back? I would be very grateful. Thank you.

Two months ago I ordered a sample product for which I would be charged shipping only. The product came and I didn't want it, so I called and cancelled any future orders. The girl told me it was cancelled and assured me I would receive no more product or charges. No mention was made of a cancellation number and I asked to recive an e-mail that it was cancelled.

The next month I received a $79.90 charge on my card and was assured it would be credited (it wasn't). This month I have a $69.90 charge again. I called and spoke with one person who told me the order never went through therefore there was no way to credit. I then spoke with customer service who said if I didn't have a cancellation number they couldn't credit. They are now $$150 ahead and I still don't have any proof that they won't steal another amount next month. I have requested one of the owner's give me a call - I know - that is a laugh. This Company is a rip off company and I plan to file a suit against them to teach them a lesson - but I am sure the amount of profit they have obtained by this false advertising to get a credit card number from thousands of people has been worth the cheating and stealing they have done. Also. I am having the product analyzed to see what if anything is in it.

On 01/10/2009, browsing the internet I notice an advertising for a product that promise to cleanse the body. They had advertised ONE botle free to try and pay only for shipping (less that $6), I don't remember the exact amount. On Jan.13 2009, I noticed a charge for $273.61 and imediatly I contacted my bank and had disputed the amount. The bank reversed the charge but on April 14, 2009 they send me a letter with some copies from the above company and notice me that I will be RE-debited for the amount ($273.61) as of April 17,2009.

I contacted the bank and they said that unfortunately notihng can be done becouse they show that an order was placed and they shipped to me. With the bank letter they send me some copies af the paper that GNS provided to proof my order. I NEVER PLACED AN ORDER with GNS besides the sampel that they advertised for free - and pay only forr shipping. I did received the ONE botle/sample wich I did not even opened becouse my phisician said not to used becouse I have a health problem and beside those pills are addictive. Therefore - I never intented to use and or place an order for the product.

Fortheremore, if I would see a Total amount of $273.61 for that order I would never give my debit card info, but calling today and talking with their customer service rep,she said that they automatically send me that shippment becouse supposely I should call and let them know that I am not satisfied with the sample. That I've lerned today, but at the moment when I notice the charge I did cancel my debit card so they can't use it anymore, and disputing the charges I thought that it solve my problem. At the time when I cancel my debit card I had to call all my autopay to notice them my new number (my autopay life insurance and my auto insurance)

Fortunately no physical damage occured becouse I did not took any of the pils, economicaly it has damage. Like i explained above, with my income I would never place an order for that dollars amount first of all and second I did asked and show it to my phisician before I intented to use it.

I recently wrote about being charged for merchandise that had been returned. Since then, I was able to speak with customer service and, after a lenghty time on hold and after explaining my problem to two different people, my problem has been resolved and my bank account has been credited with the $79.90 that had been charged.

I ordered a sample of weight loss pills and was charged $3.97 twice but never recieved anything. On 3/19/2009 this company took out another $79.95 twice and still have not recieved anything from them. I contacted my bank and was informed that they could not do anything for 4-8 weeks and all I had to do is return anything recieved and this company would refun my money. How can I return what I do not get and when ever I call this company all they do is put me on hold or hang up on me. This is totally crazy and told my bank that I would be changing banks but was told that was the way it was and changing banks was my option. I gave Wellsfargo copies of all my documentation and they are still siding with this merchant - this is crazy!!!

I ordered Slim Seduction, which was offered for a free trial period, after which I would be billed $39.90 for each of 2 bottles. Pay only $3.97 shipping at time of order. After trying the product for about a week and a half, decided it wasn't for me. Called and received a return authorization and confirmation numbers. Sent product back via USPS with delivery confirmation tracking service. Product was received back at GNS on 3/20/09. My account was billed $79.90 on 3/22/09. Am now in the process of trying to get ahold of someone there to get my account credited.

I seen an advertizment about ACAI BERRY. They said: New best cleansing weight loss product on the market today. Try for 30 days FREE. I ordered it on 1/23/09. I had to pay $3.97 shipping, (they got you now, they have your account number), then I waited for it to come. I found out about it being a Scam, so I tryed to call and call (21 times) to tell them NO don't send it or canx me from system. But do not take any more money from my account. But on 2/13/09 I received it in the mail. 4 days later On 2/17/09 they took $79.90 out of my account, they did not send me anything else, just the frist bottle that was suppost to be FREE try for 30 days. I finally got someone on the phone and they stopped.

The product did nothing, no cleansing weight loss at all. No reduce for a flat stomach. No 30 day free try out either. I had it for 4 days of hell trying to contact then to stop them before they took money from me, like I heard about, but to late they took the money from my account and I got nothing in return but a bad headacke, stress to make you cry and money gone that I needed real bad. I got SCAMED, so like a dummy I was so mad I trashed everything.

Ordered Product online which claimed to be only pay $3.97 for shipping. As it turns out my credit card was billed an additional $79.90 on Feb 9th and $69.90 on March 3rd. I did call the company and they stated that in the fine print there was a clause that said if not satisfied after 21 days you can return or your card will be charged. And they said that I needed to check that box (which I did not) had that have been the case I would not have ordered the product. Also the 2 charges on my cc were posted 2 different ways as if to throw me off.

Because of these 2 cahrges which were done through my bank I am out $218.00 FOR GARBAGE. I did not authorize this and believe I am due a full refund.

I contcted this company to see if I could get more info and advise of the fraud charge, at this point because of doing so I gave them my personal information such as my home address, phone number and email...since doing this the company has continue to harras ME the victim for items of which I never recieved , additionaly they continued after being notified by me and the bank that this 3.95 transaction was unauthorized they continued to let the perpetraitor order additonal items at which the balance of the charges is now over 50.00. They continue to send harrasing emails and phone calls . I have contacted my bank and they advised me that this company is violating policy and should not be harrasing for such funds I have tried to talk to several people from that company to no avail.

What a scam they have going.

$49.95 charge on my credit card

Pills don't seem to do anything

I had ordered this company's product to help with weight loss before I was diagnosed with cancer. I tried to cancel the order once I was able to only to be told that I was too late and a 2 payments were deducted from my checking account. I reported this to the BBB because I had an excuse and had no access to a computer to cancel due to my recovering at my son's home following surgery. I explained the situation and asked for a full refund stating that the item that was sent was returned.

The company, also known as Slimbody Coach, claimed that I never sent them their package and would only give me half of what they had taken. I told them that I needed it all refunded and that I wasn't paying for an item that was returned. I was told that if I could prove I had cancer, they would refund my full amount. I told them that this was a violation of HIPPA and that I didn't feel I should have to disclose my medical information to them.

The BBB closed my case even though I was not in agreement with the decision of only half my refund and I have been trying to get them to re-open the case and get the remainder of my refund. This company still claims that I never returned their package, yet I spoke with the postal clerk who picks up the mail at the box where it was dropped off at and even though it was sent to me via UPS, he stated that it would still be returned by the post office. I believe this company did receive the package which was never opened and has restocked it even though they claim they can't.

I am out $49.95 still owed because I could not use their product, yet I am being forced to pay to pay for it even though I do not have their merchandise. I am still trying to get the BBB in Denver to re-open this case, yet they refuse to respond. Please, help me get my money back. Thank you.

I am in need of medications that I am unable to pay for and need my funds in order to purchase them. This medication is not covered by insurance because it is in a compound form. I need it to help out with nausea following my chemo treatments.

purchase price $41.93 2 units = $83.86