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Consumer Affairs


Is this your Business?

Sauna by Airwall


Consumer Complaints & Reviews

I was taking a sauna in my airwall, fell asleep and woke up gaging and it filled up with smoke~I sat up and saw an actual flame in the r.bottom area inside of heater...I immediately turned off the sauna and flame went out after a couple of minutes. No real damage occured except now i do not have a usable sauna and since I fell asleep while taking the sauna, I did breathe in some smoke. I just wrote the company to ask about a replacement~hopefully they get back to me on monday.

Sauna is of very poor quality. The roof is coming apart at the seems. Screws are falling apart on the unit. Faulty workmanship. I am returning item and incurring 600 dollars to ship this faulty item back. The company Sauna by Airwall is charging me 870.00 for a restock fee and the "to" shipping charges.

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