Cancelled my account back in (Approx) Aug 2009. Received a collection agency bill Feb. 2010 For 52.85. Was told by Nick I owe over $70. This company continued to bill for services that were cancelled. I was told the account would be cancelled at the end of my billing period since it is paid in advance, I assumed that this account was closed, I had not received any further correspondence or further invoices until I received the letter from a collection agency. This company continued to bill after the account was cancelled. All services were always paid in advance. They claim no responsibility for not inputting the cancellation. They should not keep billing for services that have always been paid in advance and been cancelled. No invoices have ever been received nor has the company ever tried to contact me until the collection agency. I cancelled before my account was due. If anything they owe me a refund for services unused. They will not transfer to supervisors.