Mr. Quesada, Esq., was retained for services in order to complete the immigration and application process for my nephew. Regrettably, the services have not been performed on a timely basis or according to our agreement.
1. Mr. Quesada was retained in February 2007
2. In July 2007 (after having paid all the requisite government fees), I was contacted by his offices (his wife) requesting additional funds of $250
3. It should be noted that this request was made by Mr. Quesada's office one day before the fee increases.
4. The additional funds were paid in July 0f 2007
5. Between July of 2007 and March of 2008, no status updates were recived from his office
6. Between March and May of 2008, I made repeated phone calls with absolutely no return phone call.
7. In May of 2008, 5 e mails were send to him with a final response from Mr. Quesada on the 16th of May 2008 stating the following Dear Ms. K: Upon review of the case file today, I discovered that the USCTS returned the application claiming that the new filing fee of $460 was required for filing. The fee deadline was July 30th 2007. I submitted the application on July 28th with a trust account check for $250 which you paid as filing fees. The USCTS rejeted the application claiming that a $460 fee was payable despite the fact that they acknowledged receipt on July 30th 2007. Please send me the $210 to cover the additional amount and I will refile the case. I am sorry not having informed you of this circumstance earlier but I just learned about it myself. Please call or e mail me.
8. This is a totally UNACCEPTABLE business practice as it has been over 10 months and only now he is alerting me of the issue.
Action & Resolution-
1. a return of all original documents
2. a return of the citizenship application
3. a full refund of $750($500 retainer plus $250 application fee)
