On March 27, 2009, I went on their website to purchase some diet pills. I placed on order of (2)Combo Package of 2 Day Diet Pills and Herbal Detox Tea for $46.95 each and (2) 2Day Diet Pills for $27.95 each. My total came up to $154.80 and checked out through Google account and paid with my Visa Card. I inquired on April 6 because I haven't heard from anyone and since I was already charged, I was hoping that they've shipped my item. I finally got a respond by April 9 from Estelle insisting that I paid through Paypal and didn't go through.
I replied back to her and told her that I paid through Google checkout and provided by Google Order number. Finally, I received a notification from Google that they've shipped my item. When I got the item. I only got the 2 bottles of pills and the 2 combo package are missing. I emailed Google Checkout and 2Day Diet USA to tell them that I have missing items on my order. I explained to them that it's just fair that they ship my items since I paid for them and I have proofs of the transacations and if they don't act on it then that leaves me no choice but to file legal actions.
I got a reply back from Estelle last April 19 saying " I've forwarded your info to be researched/processed/shipped." Until now, I haven't gotten anything. I tried leaving a message on their number provided and asked someone to atleast get back with me and haven't heard anything. I've been very patient with them. Please help me and I hope you can assist me further regarding this matter. Thank you. I have all everything to prove all these things and all the emails sent back and forth. I hope they don't do this to other people. If they can't send my item, they can just refund my money!
