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Consumer Affairs


Amway Quixtar Defenders


Elizabeth writes:

In reading your most recent reporting on Quixtar, I am very disappointed in your lack of facts and inaccurate description of the Quixtar Company.

If you can try to step outside your pre conceived ideas of what Quixtar is and look at the reality here are a few tips so you don't embarrass your company further.

Amway is a corporation owned by the De Vos and Van Andel Families Quixtar is a corporation owned by the De Vos and Van Andel Families The Orlando Magic is owned by the Van Andels Peter Island is owned by the families The list goes on and on of what these families own, and I guess if you lack enough business savvy to understand that just because they are all owned by the same people they aren't all the same thing.

These are separate entities with separate identities, separate functions and separate players involved. Apparently you have little experience of shopping on the Web and how many new "malls" are opening daily. This is simply another "mall" with profit sharing involved.

I wish that COSTCO, or SEARS, or PENNEY'S had taken the time to thank me with a commission check every time that I referred them a customer. However, since they don't, I prefer to take my business and refer other business to someone who will.

Not to mention the fabulous customer service, the low shipping costs and the incredible bargains to be found on QUIXTAR. In this world of information, I would hope that you would at the very least get your facts straight about the foundations of a company before you start blabbing a bunch of garbage.

Your news letter at one point held some interest for me, however, in light of this terribly inaccurate report, I will have to withdraw my confidence in you ability to transmit the truth.

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