Bizzfinders.com

I have noticed this bill on AT&T bill for about 9 months now. At first I thought this was a service provided by AT&T. But it is not, I have web servics with AT&T.This is with my web site which AT&T services.I do not need this extra servics. I am having trouble trying to get this off my bill. What can I do to remove this from my bill? I just keep getting the runaround from them. Can you help my situation or instruct me how to do so? Thank You for your cooperation in this matter.

In these hard economic times it is a burden on my cash flow and a product that is not needed to do regular business.This is an expence My business can do without.

Thank You for your cooperation in this matter.

Kept seeing charges for Bizzfinders web-hosting services included on our AT&T phone bill for our business ph.#.At the time,thought it had something to do with a new yellow page ad we had taken out&had attached to our ph.bill for the monthly payment.This new ad has a link to our web site. We already have&have had a web-hosting co.we've been paying for since 2001 that is paid for w/c.c.I called Yellow Book who has our yellow page ad & asked them why we had to have a separate web-host co. They had no idea what I was talking about,told me to call AT&T. AT&T told me to call the billing co.named on the billing page for Bizzfinders.com.

That co.is ILD Teleservices, Inc.5000 Sawgrass Village Circle, Suite 30,Ponte Vedra Beach, Fl.32082,800-433-4518. Their Corp's #888-453-2666.ILD tells me that they only do the billing for Bizzfinders & a lot of other co's.&to call Bizzfinders.I told Bizzfinders that we had no idea what or why they were billing us for,that we have had the same we-hosting co.for years & they are NOT IT!Come to find out they have been billing us since Jan.2008 for 41.95 a month!Triple what our REAL web-host co.charges us.I asked them how in the H--- they got permission to bill us for anything.They told me that they called & talked to my husband & he agreed to their services & they had his voice on a recording. My husband called them & they played the recording for him.yes or no questions were asked & a male's voice answered yes to agreeing to everything.Bizzfinders said he even gave them his birthdate for verification.

On the recording,when asked for his birthdate a males voice answered 5/10.That's all! No year mentioned.His birthday is May 10th but who gives their birthdate w/o the year??My husband told them this was a scam & bunch of B.S. & they could bring the tape w/them to court for a judge to hear.Then Bizzfinders agreed to refund us the amt.of $195 (don't know where they got that from)I e-mailed them back & said we would accept no less than $520.which is what they stolefrom us.They said ok it would take 7-14days & they would mail it to our business address,131 Southwest Blvd.Rohnert Park,Ca.I asked them how they had that address on file,we HAVE NOT been at that address since 2004!!I then called ILD & told them we knew for sure they were in on this scam because #1.in my numerous calls to Bizzfinders,they twice answered as ILD Teleservices.

The law states that you cannot have ANY affiliation with the co.you are doing the billing for if you are strictly a billing service.

#2.Our business # is forwarded to my husband's cell phone & he does not get anycalls concerning anything other than our business.

#3.My husband NEVER agrees to pay for anything over the phone.

#4.My husband DOES NOT EVER deal with anything that has to do with websites,hosting,etc because he knows absolutely nothing about it.If was at all interested he would give them my # to call because I take care of all accounting.

#5 Why would give them an address that we have not been at for 4yrs.

#6.The birthdatescenario & recording is nothing more than some males voice & is in short laughable.

#7.All of our #'s are registered on the Do Not Call list just for this purpose.So ILD agrees to credit our phone co. bill for the full amount but that it will take 2-3 billing periods.I then called AT&T asked them why they allow just anyone to use our phone bill as a vehicle for these co's to steal money from their unsuspecting customers.They said there is nothing they can do about it but the company's do have play them a recording of the customer agreeing to everything including the charges.To which I stated Oh yeah,the recording with the yes & no questions that could be anyone's voice answering & validated w/birthdates that have no year? That's AT&T's PROOF of PURCHASE??!!You must have some culpability in this because you are allowing this happen.

I am being charged for some web hosting or some sort of internet service. They have a recording saying I authorized this charge. I kept asking on the recording if I was going to be charged and that I did not want to pay $39 a month.The person on the phone said they would call me back in 3-5 days before the charge would take affect on my bill to discuss the services.

NO one ever called, they said they sent some letters, but he specifcally said he would call to discuss the charges and fees associated with the bill. This charge has been on my bill for months and I just realized it was on there.

I did not authorize $39.95, I only said I would try it our for 14 days, and I would be contacted within that period to explain charges and at that time I would ask for it to be removed if it was not something I needed.

This has cost me over $250 for a service I have never used. It is a scam that I imagine is costing small business owner's millions of dollars each year

During the first week of the month, a representative (unknown) called our business, claiming they were with the YELLOW PAGES and asked to confirm certain items of information. Our receptionist gave out some small details.

On March 17th, she received a letter from Bizzfinders from a Betsy Robinson, congratulating our receptionist on being listed on the internet (as our business), indicating that they 'built a website for our company and linked it to the Pagelink.com directory and the Google Local directory'. As part of a so-called 14-day trial, our receptionist was entitled to 250 free business cards (regardless of the fact that none of this was approved).

As of April 1st, this company was going to charge us $39.95 a month, to be billed on our telephone bill for this website which we didn't want or need.

I immediately called back the customer representative number and insisted that they remove the website and cancel any billing. They claimed that they had a recording of our receptionist agreeing to this (she did nothing of the sort). Whatever recording they have is NOT legitimate. She was under the impression she was speaking to the legitimate Yellow Pages company, and didn't authorize any webpage to be built or billed.

I also sent a very strongly worded letter to their contact us portion on their website, insisting that they remove the site, and cease any billing or attempts to collect any funds, as our receptionist was not, and won't be authorized to make advertising decisions for this company at any time. The site was removed. I won't know until April 1st if they try to bill us or not, but if they do, I will absolutely seek out damages for fraud.

Horrible scam. Horrible.

No economic damages thusfar, but we've not been billed. Hopefully, we have stopped them. I am filing this complaint, however, as their practices are criminal.