I was high bidder on an auction for a math textbook. My $30 bid was matched by another. E-bay rules are that if two bids are matched then the first one is the winner. No other bidder bid higher. E-bay bid automatically UP to $31 -- bidding myself up to $31 against my own $30 bid.
Have been through 3 different "support" personnel. Each has said they would help. None offered any help. Each only offered a lot of doubletalk as to why their system bid myself against myself. One admitted my $30 bid took precedence but did not offer to fix the problem. The last response provided their legal department contact info. I know it is only a dollar BUT I have checked around. Others have had the same experience and just paid the extra dollar to get the merchandise.
This is a common practice by ebay according to their explanation to me and others I have checked with. A dollar here and there through millions of transactions surely brings in countless dollars. They are aware of the problem and refuse to fix it.
