Google Treasure Chest

I fell for this one back in April. It took me a day to realise I had just fallen for a scam and I called to cancel. I thought that was the end of it. Because I was living abroad I was not able to check my statements. On coming home I have seen 6 payment taken out over a 6 month period, all for the amount of $24.87 from 'fundingstimulus.com', 'grant masters', 'grant finder' and 'grants are us'. I also had the original $1.97 taken out marked 'for refund call 866 957 002'.

I have cancelled by card and had it reissued. I have also alerted my UK bank to the fraudulant payments and the fraud team informed me that many customers have come out in recent months with the same fraud going on on their accounts. I will not let this rest until I get every damn penny back. They have messed with the wrong woman. I will call them and call them and call them. My bank is also working on getting the money back.

I don't know how the people working for these 'companies' sleep at night. If it has happened to you too, get your card reissued so they can't continue taking payments. Then alert your banks fraud team. once enough enough people do this more action can be taken against these rogue companies.

They took more than $200 out of my debit card. I didn't agree on anything. I called and they said they are going to pay me back but they never did. Whenever I call there is this new custormer rep. who gives some fake number or hung up on me.

uses online lure to make money and deduct money from checking to 145 dollars. lost a good money to this scammers

they offered an inexpensive dvd, which I purchased, I did not agree to purchase anyting else I lefte the box unchecked. To my surprised they charged my credit card for the inexpensive dvd and following was another charge for $99.00 I called and they said will refund my money, they never did, kept calling and they left me waiting on the phone for one hour, then cut the line. Called next following days and they said I did not show up in the computer, I called my bank and they told me that the charge was valid and I was never able to get my $99.00 dollars refunded.

First you nerver authorize and try their membership, second they give you phone number didn't working, It's real fraud and scam. I want every victim unite and fight to get our money back. I also want complain my CITI credit card company, I call them to dispute these charge and said this is fraud, but they stand them side and use their [lies] to deny my dispute. what kind people they are. They help the fraud and not protect cardholder.

Google TC have taken 24.87 US from my UK bank today even when I cancelled within 7 days of clicking on link. I have to ask my bank to investigate the matter now.

I never received my CD purchased for $1.97 and since have been receiving monthly charges to my credit card of $72 and $42 from companies Powersale, Grant Finder etc. I never authorized these charges nor was given any "fine print" to read when signing up for the Google Treasure Chest offer. I have been unemployed since last year and don't have money to donate to these thieves.

I received an unauthorized charge to my credit card account from this "FOR REFUND Call866957 Sandy UT". When searching on google it appears this is an extensive SCAM affecting so many people. I want this charge taken care of, it was not authorized! 72.21 with finance changes now 74.67!

I have had the same problem - Signed up to get the cd in the mail, only I sent them an email to CANCEL within 7 days so I wouldn't get charged. I thought that was the end of it. Lo and behold, here came the charges of $72.21 and $24.87 from some company named Grant Spring which I had never visited, known about, heard of, or needed.

I contacted Google TC by phone in July and they agreed to credit the charges. They only credited one of them, so I tried calling back today. I was told that the number I called was for that grant spring and after 30 minutes of arguing - actually ARGUING with someone and their supervisor, they essentially told me I was lying because they had the IP number of my computer from when I signed up for their service.

I assured them that GOOGLE TC passed my info on and that I never had, but they REFUSED to give me back my 24.87. After they HUNG UP ON ME after 25 minutes of arguing, I called the number for Google TC and was told that they were no longer handling that. When I asked how to get my credits, they said "file a fraudulent report with your CC company".

So that is what I just did and requested a new card and number to come in the mail. Unbelieveable. If there is a class action lawsuit, count me in. I am out 2 charges of $72.21 and 1 charge of $24.87.

I tried to connect with Support@gooletreasurechest.com and then found all the complaints against them. I do not know what to do next.

second time it was costa rica number.

I purchased a $1.97 disk. Next, I get charged without my authorization $24.87 from Grant Spring. Never credited after numerous calls and and phony confirmation numbers. Then, I get charged $38.84 from Safelock ID. Google Treasure Chest sells personal information to other companies and make money off of robbing the public. I am on disablility and cannot afford all of these false charges. Is there any protection from these scams?

Canceled 4/23/09 have not gotten my refund of $72.21. I have e-mailed them @ support@googletreasurechest.com and also at www.googletreasurechest.com, today i made a complaint with the "BBB". The phone number for them is 1-888-247-3851, this is how i contact them, i have been dealing with these people since April 2009 and it's always the same thing, my refund has been processed, give it 7-10 days, then check your account, i am not being charged a monthly fee but i have not gotten my money back. The fax number to the Accounting Dept. there is, 801-812-8096. I am sending a certified letter now, lets see how long they respond. The address i have is 970 W. Broadway #E347 Jackson, WY. 83001

Dont know if this a good address or what all i can do is try it and see.

I ordered one of there money making cds for 1.97 then a few day later they drew out of my bank account 72.00+.

I fell into the same nightmarish scenario I see repeated in these comments. The $1.97 offer was what I went for in April. I had 7 days to cancel to avoid charges. I cancelled immediately! Still got charged $72.21 (& a $.58 charge I never figured out)in May. Have called several times & been stalled, hung up on & finally given a stateside address to write which, from the looks of it will yield exactly nothing. Beware!

Was informed from pop-up that this was a valid google-related company & that I would be charged a one time fee of $1.97 to be charged to my uneployment debit card. Would be mailed a packet & from there would be rolling in the money. My card was charged $72.21. When I called talked to a person who could not speak very good english. Was told from this person after breaking down what they were saying that my account was canceled & funds would be replaced back into my account. Money was never put back. I am just barely getting by as it is & this experience caused my account to be overdrawn & payments returned as insufficent funds. Now am even further in the rear to creditors. Really wish I could have a one-on-one with these people & teach them about our American HONOR system.

I was charged by this website for $72.21 per month on my credit card for two months. I bought a disk for $1.99 from the website on 4/11/09 and they started charging cc for $72.21 since May. I called to cancel it. They told me that that was the charge for the disk which does not make sense to me. They also told me that since I did not call within 7 days, therefore it can't be cancelled. I knew that has to be a scam since the description on my card is not the same from month to month and the phone number was also not identical.

I clicked an ad on my Yahoo mail page about receiving a free CD and just pay $1.97 for S&H. While veiwing the silly CD about how to sell on EBAY, I discover in later May that I had been charged $72.21 in April and again in May. I have made 4 attempts to get these people to stop charging me. I was told call back later, hung up on and rudely told there was no refund due. The credit card company (GE Money) refuses to honor me as a client telling them that this company is being investigated by the FTC and Postal inspectors. All I want is the $146.39 plus interest to be returned and these fools charged for fraud. They charged my account without my permission. I read all the fine print and there was nothing about a membership. I closed my credit card and now sadly am still liable for these fraudulent charges. I have been doing all the leg work to resolve and to shut this company down now for almost 2 months. I am getting no where.

I clicked an ad on my Yahoo mail page about receiving a free CD and just pay $1.97 for S&H. While veiwing the silly CD about how to sell on EBAY, I discover in later May that I had been charged $72.21 in April and again in May. I have made 4 attempts to get these people to stop charging me. I was told call back later, hung up on and rudely told there was no refund due. The credit card company (GE Money) refuses to honor me as a client telling them that this company is being investigated by the FTC and Postal inspectors.

All I want is the $146.39 plus interest to be returned and these fools charged for fraud. They charged my account without my permission. I read all the fine print and there was nothing about a membership. I closed my credit card and now sadly am still liable for these fraudulent charges. I have been doing all the leg work to resolve and to shut this company down now for almost 2 months. I am getting no where.

I ordered a cd for $1.97 was later charged 72.27 and today was charged $24.87, this was not authorized. They keep saying they have refunded my money, but I have not received a refund as of yet.

My credit card has been charged $72.21, now 3 times. Goggle will not respond, on Internet or telephone. I have to cancel credit card to get rid of the crooks.

On May 27, I paid $1.97 for postage on an offer of Google Search Chest. On May 28 the company took $24.81 from my account. On 6/4/2009 Safelock took $38.84, from my account, then Searchchest took $72.21 on June 16. Search Chest transaction number RF 9147740644044 - $24.8. Safelock - transaction number RF 915426900011 - $38.84. Search Chest - transaction number RF 916577064848 - $72.21. All of these charges were unauthorized and the last charge resulted in a $29.00 overdraft fee from my bank.

I have called: Search Chest 866-, 888-, Safelock 877- everyday. I always ask with whom I am speaking and what their extension is. They have kept telling me they will refund it in 6-10 business days, or it is being processed. When you call back the next day that extension nor person does not exist. I have even asked to speak to a supervisor and he is always in a meeting or they tell me to call back in 30 minutes. I am so frustrated I could scream. Surely there is something that someone can do. What puzzled me was there is also charged and international currency exchange fee. Why?

I am a waitress and make $2.75 an hour plus tips. I work too hard for my money for this to happen and maybe somehow it was my stupidity. I just want my money back. The mysterious thing about all of this is I feel all these companies are connected, because one day when I called about the $72.21, they were telling me the other two debits were being processed. Thank You. $135.86 for me is a lot of money and with the bank overdraft, it has stressed me to the max trying to recoup what was half of my car payment. I appreciate the opportunity to log this complaint.

I fell into their trap also! I ordered a cd online for $1.97 and 1 week later I was charged $72.21 on my debit card. I was told that it was for advertising with Google. I had not ordered or wanted this service. I contacted this company (which the name has still not been discovered) and cancelled all association with them and asking for a full refund. It had now been 3 months and still no refund. I have contacted Google and they have no association with Google Treasure Chest and offered no help. I have also contacted Federal Trade Commission and filed a report with them. I would appriciate any assistance with my situation. As of this time I have been billed over $400.00 by them and my bank

An unknown charge of $72.21 showed up on my Child Support Debit Card on a date to which I had no transactions. I called the number on my monthly statement only to be harassed, hung up on and given the runaround by some customer service agents in India. When I called they asked for my phone number to which I gave them and they proceeded to tell me that I had multiple active accounts but they couldn't tell me with whom. The Customer Service person (Brian?) stated that he would send me an e-mail regarding a refund. When I asked him what e-mail address they had for me, he proceeded to tell me that the screen went gray and he could no longer see it and I would have to call back in 45 minutes.

In the meantime, I called by Debit card holder and explained the situation. Of course, I get the standard 5-7 business day. I called the original phone number back and was hung up on 3 times. Finally, I was given a number to a website called googletreasurechest and I think this was the point that I about came unglued (an hour and 1/2 later). I woman answered (again a Customer Service Rep in India) and asked me my phone number. I asked her what service did I buy and she said it didn't matter because today was my lucky day. It was "refund day".

I never was obscene to these people but I am sure that my tone at this point was pretty serious. She never explained what I had purchased or how they received my Child Support Debit card number. Just that I should be thankful that it was "refund day". I told her that I looked them up on the website and found that it was a scam. I believe at this point I told her that company was performing fraud and that what they were doing was theft.

She still just insisted it was "refund day" but of course not immediately it would be in about 5- 7 days. Lastly, she asked me if the charge was from my checking account or from a credit card. I told her it was neither, the company stole money from an account that is to be used for my son... in the United States we call it Child Support. She said; please have good day and God Bless.

This has been quite an experience. I filed a complaint with the Ohio Attorney Generals Office and I am going to continue to post wherever I can. It is the mama bear coming out in me. no one messes with my son or the funds to care for him. Please just be on the lookout and report this theft if you are ever a victim.

I requested a refund in the amount of $72.21 that had been charged to my credit card account on May 12, 2009. I never received the materials supposedly sent to my e-mail address. I never received an accurate assess account number. The person who called spoke broken English and was hard to understand. I received numerous phone calls and explained I wanted to cancel. I never received a cancellation number to call. The account was not canceled. My credit card was charged.

I sent a letter to the main office address, given to me by a representative when I called to complain about the charges. My letter came back, "attempted to deliver - not known, unable to forward." I'm unsure at this point what to do next.

After paying the $3.88 for a cd that NEVER came, we were repeatedly charged $72.21 or 3 to 4 months. We are now still trying to contact Google to put an end to this. After the "bank" refunded our money, googlemoneytree RECHARGED us few days later. We froze our bank account cause of this.

This company charged $72.21 to my VISA and refuses to refund it. I did not authorize this charge, nor did I receive the "product" of access to their online information. I never received a confirmation email or any information that said I would be charged $72.21. The only notification I received of the charge was on my VISA statement. By the time I got my statement and saw the charge the "30 day refund period" had passed. Therefore, they say there is nothing they can do to refund my money. This is such a scam. I was also charged an additional 24.87 for their A1 supscription to somthing I also never authorized. I demand a refund.

I ordered a "free" CD on how to make money on the internet from home. I was told all I had to pay was $1.97 for s&h. I received the CD but the info and the files on the CD made no sense when I attempted to "run" on my computer.

In the meantime, my checking account was charged $72.21. The notation for the charge said "For refunds call". On 5-11-2009 I called and the person told me to return the CD to an address in Draper, UT (not the return address on the CD). I was also told that I would receive a refund. I returned the CD.

Today, 6-9-09, I still have not received my refund of $72.21 so I called the phone number again. I got a recording that the number had been disconnected.

ordered cd froom google treasure chest for $1.97 then they charged my bank account $72.21 on 5-09 call 1-866-695-7003(not a working number any more) canceled told my money would come back to my account 7 to 10 bussines days never got it then they charged my bank account $38.84 on 6-02 trying to find working number to call them would like to get my money back

I signed up for a free CD from Google on how to make money on the internet. the s&h was 1.95. I never received the CD. Then I started getting him with numerous charges from various companies. Product Resource, $36.77, A1Member, $24.87, E-tax hotline, 19.95, Safelock id, $38.84 & Google Treasure chest for a whopping $72.21. So far I have received 2 credits back but Google said they will not refund the money & E tax hotline will not even answer the phone. I need the refund, this is fraud, I never received anything and I did not sign up for any of these other companies. They obviousley gave away my debit card information.

I to fel victim to the google treasure chest scam. But fortunately I caught it in time.I found a 72.00 charge on against my bank account and informed my bank immediatley and they emailed me a fradulant charge claims form to fill out which i did and faxed it back to them all in one day and had my money credited back to my account the very next day.I wish to thank suntrust bank inc. for their help.

According to the terms and conditions I was supposed to be able to get a refund on my monthly service charge for use of the website within the first month. After not getting it I called the third party company responsible for refunds back and they said that they had already refunded my money electronically, and maybe it was my banks fault that I didnt get it. After checking with my bank they said that no such transaction had attempted to clear my account. The third party company wasnt able to give me a phone number for Googletreasurechest.com,only an address.I then sent a letter to that address and lo and behold the letter came back "return to sender address unknown".

I ordered a CD online and was told there was a shipping charge of $1.97.Then a charge of $72.21 was deducted out of my bank account. Naturally this caused NSF charges(which my bank was so kind as to remove).

I called the number on my bank statement(there was no company name)and they told me that I would get a refund. I cancelled the service.I waited the 7-10 business days, no refund.

I called them back and they said there was a problem with my bank. I called my bank and they said nothing had tried to come through. I called the company back and they said give them another 7-10 days and the money would be put back in my account. It should have been put back yesterday(June 3, 2009). It wasn't.

I called the company back today and they said as of yesterday they no longer handle google Treasure Chest.

I finally found a phone number and called it. I was informed by Melanie that these charges were correct and I accrued them due to not canceling my 7 day trial membership from the CD. I never saw anything about a trial membership. I was told that I had 30 days to cancel and get my money back but 30 days had expired already, so I was out of luck except for with the Safelock Id charge. I asked how I could be out of 30 days already when they just charged my card on May 31, 2009 and she told me that they tried to charge my card on April 30 but it wouldn't allow them to.

On 5/28, I received my next charge card statement and this time there is a $2.16 "Foreign transaction fee finance charge" and another $72.21 charge with a reference "A1 Member" This time it showed a phone number 866-200-5473. In calling this number (which was answered by someone in a foreign country) I find out that it is a membership fee tied to the Google CD I had ordered. I told them that I did not authorize this fee. They then explained to me that when I purchased the CD, it came with a trial membership that I had only so much time to cancel. When I explained that I was not aware of it, they said there was nothing they could do to reverse the charges to my credit card. I then tried calling the phone number that came with the Google Treasure Chest CD. I reached a company that services lots of companies and they told me there was nothing that could be done to give me my money back. I don't have anymore phone numbers to call and from what I have read online, they do not respond to emails sent to them.

I ordered a work at home cd from this company. Paid 1.97 for s/h. Still have not recieved this cd. Have had two charges to my checking account for 72.79. Spoke to a Jason and a Shawnto cancel any further transaction, was told that since I was outside the 30 day guarentee there would be no refund. I tried to explain to them that I have never received a cd but they did not care. They were too busy denying that this was not a scam. Being out a total of $145 when I have 5 children is hard. This company needs to be stopped.

I fell victim to what sounded like a good deal to make money from home through the internet. I sent away for a CD called Google Treasure Chest, for a fee of $1.00, which I paid through my bank account online. I was then charged, a fee of 72.21 from my account, which was not at all part of their advertisement.

I did receive a CD, however, it was so ridiculous and says absolutely nothing about what was advertised, which was basically a data-entry-type venture from home. I wanted to cancel this and get a full refund of 72.21. On April 28, 2009 I called this site, (only after much research to find the number) and spoke to a Jason, who assured me I would have no problem and in 3-5 business days my account would be credited. I waited. On May 11, 2009 I called again and spoke with a Shawn, and was told it would take 7-10 business days for my refund. He apologized that Jason gave me wrong information. May 12th would have been the 10th business day and he assured me it would be in my account. Again, nothing credited. Today, May 15, 2009, I called yet again and spoke with Miranda, and she told me the refund department was backed up and she will re-submit and I will see my refund "sometime next week".

I find this unacceptable since they were so quick to take out my 72.21, which, by the way, was never advertised as a fee in the first place, only the original $1.00 was to receive the CD.

I feel I am getting stalled and put off, until I reach a 30 day refund cut-off period.

This site is a total scam and is continually giving me the "run-around".

I would like the message spread that this site is a scam, as well as my refund of 72.21 back.

This company is abusing the advance consent/negative option regulations.

FTC states: Requires Clear and Conspicuous Disclosure of
Material Terms and Conditions-Failure to disclose

material terms-violates Section 5. Disclosure :Presented prior to the consumer incurring any financial obligation

No where on any of their web pages beginning at the bait page are any of their intentions or disclosure of their intent made transparent or "conspicuous". Conspicious means: attracting special attention,

easily seen or noticed. (not hidden in some obscure link)

i order a cd for 1.98 and got a debit charge on my account of 72.21 charge nothing was stated that there would be a charge other than the 1.98 cents

I inquired about a work at home cd online for $1.97 s/h charges. They charged me $72.21 after what they call a 7 day trial period. I never even received the cd and they refuse to refund my money until I return the product even though I have told them I never received it. They won't even let me speak to their supervisor. They said the supervisor does not come to the phone. My bank account charge for the $72.21 is labeled CALLFORREFUND18669570020 so I called and they refuse to give me a refund. This is a scam and if you search for google treasure chest online you will see their are tons of other people who have also been scammed by this same company.

i had to cancel my debit card which will cost me $5.00 and in there contract it said that i had 30 days to cancel with refund

Supp...@googletreasurechest.com

This is my experience with Google Treasure Chest

On or about the 6th of April I bought a DVD from an ad on a website
for free information about making money working at home. This was a simple
ad
just for information about work at home opportunities on a DVD and
nothing else. No where on this site was there clear and conspicious disclosure about the intent of the marketer. This violates section 5 of FTC guidelines for use of the advance consent/negative option use which states: Requires Clear and Conspicuous Disclosure of
Material Terms and Conditions-Failure to disclose

material terms-violates Section 5

I did a simple debit card transaction for this purchase,
in the amount of $1.97. While waiting for my online receipt I was
re-directed, (hijacked) without my permission, to a website with the
message "that I
might enjoy looking around for more opportunities to get me started."
I was puzzled about why I was directed to the site and thought that that
was where I needed to wait for the online receipt. I did not

receive an online purchase receipt.

On the site I was asked to register a user name and password in order
to
be able to return to the site. I did not think too much about this as
a
lot of websites that have extensive information or files to download
do
this. I thought I might return later to explore and I chose a username
and password. Upon looking around a little I could see that the site
was nothing but junk ads and worthless information that is easily
found

all over the internet. I lost interest and left the site in disgust.

A few days later the DVD arrived.
Then a few days later, April 16th, an "unauthorized" debit card
transaction in the amount $72.21 was taken from my bank account. I
emailed them
Inquiries about this matter and they do not

respond to email.

When I investigated the source of this transaction I find that it was
Google Treasure Chest claiming it is for membership in that bogus
scam
website that they placed me on without my permission. There was no
disclosure on the DVD Ad website where I bought the DVD that this was
to
be the case, or that I was being sent to a paid membership site, nor
was
there any "front page" disclosure on either website about that

being it's purpose .

Nothing was offered to give one a chance to make an
informed decision. They did not get a"digital signature permission" to
start
charging my debit card for a membership of any kind, and I am sure
that the
law requires them to get some kind of digital signature agreement for
them to even be able to debit my bank account, especially for a

reoccurring debit.

In investigating into this matter further I found hidden on the bottom
of the Google Treasure Chest site a link to their terms and conditions
which states:

>>Terms & Conditions

Advanced Consent
You understand that this consumer transaction involves your advanced

consent (also called a negative

services under the terms of this

or services described. For future

modifications and changes at any time,

notification.<< This

information should have been on the page where I bought the DVD!!

And hidden under "Shipping and other fees" you will find:

>>Shipping & Other Fees

assigned to you and can be used

handling charge of three dollars

as seven days worth of access

choose not to cancel, you will be

twenty one cents for the

fees will be charged to the

credit card used by you to complete the transaction. <<

This information had not been disclosed or made
transparent and clear either on the DVD order page or on the front
page of where they
placed me. This should have been the first paragraph on that google
website page!!
In essence they are making a claim afer the fact that by just
hijacking me
to that site they will have the right to debit my bank account without

the proper "digital permission signature" to do so.

They are stating a 30 day refund guarantee phrase in their terms
requiring
you to call a certain number 866 951 1406 to cancel subscription and
they require you send the DVD back with a RGA number in order to get
your money back. My Bank statement gives a different number 866 957
0020
for getting the refunds. I had to call both numbers a dozen times
trying to get
an
answer. Each time I was connected I either got someone mumbling about
what days and hours they were open then I was cut off, or I got
another voice
that is
suddenly cut off with an ominous click. Same results with both phone
numbers. I am sure that most people would have given up by this time.
I
kept trying both numbers and finally reached a person who said her
name
was Rachel. When I asked for her full name she informed me that
she
could not give out that information. I replied I just bet not and
she
replied it would be stupid. Then she turns around and says she
can
give me an id number for her and gave me a number 12068. I told her I
was calling to get my money refunded and that I needed their RGA
number
to send their #&88 DVD back if that was what
was required of me and if I did not get the money back that
they

took without my authorization that all hell was going to break out.

At this point she says do you want me to cancel your subscription so
you wont be charged anything further? By this time I am hot
under
the collar. Informing her that yes I most certainly did and that
they
would not be able to charge my debit card any further as I have
canceled
it and notified my bank not to honor any further charges from them to
the debit card or to my bank account, and furthermore I intended to
file
a
fraud claim against them with my bank if my money was not refunded
immediately. She told me she would have to go into my account to see
if
they could refund my money---I was put on hold-- finally she returned
and said that they would refund my money and that it would take 5 to 7
days. She then gave me a great big long number which
she said was to prove that I had canceled the subscription in time and
that I would not be required to return the DVD. I am really
skeptical

about the money ever showing up.

Incidentally, I never tried the DVD in fear of virus or keystroke

hacker software.

I was a victim of the Internet Treasure Chest. I spent over $4000 in the course of four years starting in June 1999. When they ceased operations my account was taken over by a company called Meridian One and I spent another $2000 on my site which has not generated enough to give me a return on my money.

I have ceased business with Meridian One but I have lost a sum of money which I couldn't afford really to lose. I am a military veteran trying to plan my retirement and supplement my income with a web site business and I really need that $6000 plus (after I total receipts)

Loss of moneies in excess of $6000

would and to date nothing.