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Consumer Affairs


HersheysStore.com


Consumer Complaints & Reviews

Payday candy bar, king Size. There is definitely some chemical in this bar that is not right. It is sickeningly salty! I wonder if this candy bar is rancid and due to that turned into some other taste. I purchased it at the Portland State University student mini store on March 7th. Couldn't eat it and it made me feel nauseous. My teen daughter took one bite and also felt that something's wrong with it. Hershey's needs to recall that batch of candy bars.

I ordered on Dec. 9th (2) orders going to the same hospital but to different doctors and wanted them delivered the same time. I was told that it would take 3-5 days and I found out today that one order was sent out on the 12th and the other today (16th)I spoke to Kirstine regarding this matter and I told her I was very upset to spend ove $150.00 on two orders and not get was I was told . She said she would credit me the shipping on the second order. I don't believe that is good customer service as this was to be a special surprise for both Doctors and they are in the same office. I then asked to talk to her Supervisor, and she said there was no one higher then her. I am quite angry, as I was also told that I would receive an email showing the statement of what I paid. I never received it. Please let me know if you have anyway of contacting the person or persons that own that call center, as I believe Miss Kristine has to answer to someone.


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