My credit card has been charged $79.00 four times for something that I did not order, this amounts to $316.00. I have called their phone number many times but no one answers. I then got put on hold and then I was told to leave my phone number. No one ever calls me back. What do I need to do to get this matter taken care of? I am retired (75 years old). I have a limited income and cannot afford to pay this large amount on my credit card.
Consumer Complaints & Reviews
I am charged $79.00 on my bank statement. I didn't understand what it was for since there was no phone number to contact anybody. I went on the internet to find out it was for 1 pound of coffee that was sent to me when it was not ordered. When the number off the internet was called several times they never return any calls. When I called the bank I was told to get hold of the company.
I am tired of trying to call your phone and getting an answering machine and being told by a machine to leave my phone number and I will be called back. I did that once and DID NOT get a call back. I made the big mistake of ordering "A" necklace for $9.00 from your company several months ago. I received 3 in seperate packages. I opened one and was terribly disappointed in the poor quality and workmanship. I called and told a gentleman how disappointed I was and asked about sending it back. I returned all 3 packages plus a package of coffee that I didn't order. I was told that I would be credited for the returned jewelry and coffee when it was checked in, that was August 30, 2009 and THAT NEVER HAPPENED.
Instead I received 2 more packages for your jewelry company that were not ordered. I called and returned these also. I was told at that time I would be getting $216.00 credited back onto my credit card from the last shipment but that hasn't happened either. This was November 23, 2009. Instead my credit card has been charged $89.00 for the past 2 statements. No Jewelry was received!!
I don't understand why your company thinks they can just send out jewelry and charge your credit card for the unordered and not wanted jewelry. Then when it is returned to the sending company, your credit card is not issued a credit for all/any of the returned merchandise. My account is due $356.00 for the jewelry and $39.00 for the coffee plus the shipping for 3 orders. You have the number of my credit card as you used it to charge the last two $89.00 charges , so now USE it to make the credits to my account.
ordered online at least a year ago (turned out to be cheap dollar store stuff) and was automatically debited shortly after of $89 and sent more awful jewelry. Turns out I had not realized I "signed up" for an automatic club membership scam. Of course I quickly called them (back then I actually got to speak with a human being there) and was credited my account. I thought I was done with them.
Now almost a year later as I was checking my accounts online, I see a debited $89 from them again. To make matters worse, they debited another $89 a few days later!! I have not been able to speak with anyone there, so I took matters into may own hands and went to my bank to change my debit card as I feel this is the only way that anyone can be rid of these swindlers. They have credited $178 to my account and are investigating them on their part through the Fraud Dept.
I have also filed complaints with the BBB of Illinois and will be filling out the forms to complain to the Attorney General office of Illinois. It has become my mission to bring these people down so they will never take anyone elses money again. All you have to do is get on the internet to read the countless complaints/stories of thousands of people they have scammed. Just to let you know they go by three different names 1) Danielle Jewelry 2) Peel, Inc. 3) Haute Jewelry Direct (the latest one) and have two website addresses that look they same but with the two different names. Thanks for your efforts in helping me.
SHOPDani.com sent me a piece of$9.00 jewery, did i know year later take $89.00 out of my bank account.
Last yr.i ordered a pair of earrings after receiving the junk i sent it back along with two other pc. they had sent within two weeks,and canceled my membership.I havent heard from them until 11/24/09 i received a charge on my credeit card statment. Then a week later i received jewerly from them.I have tried to call every day for a week and a half. all curcits busy,,all cust. service reps busy leave name and phone # which i have done each and every time,and still have not received a call.If anyone has any way to contact them please share your secret..
I did not order anything. i have never heard of this company. They took 89.00 out of my checking account two times.
From the others sited here I see i am not the only one fraudly charged. I dealt with the compnany seattle coffee on 10-09. I bought coffe from them as they sent and charged me for coffee i didnt authorize or want. I canceld my acct with them. I was later charged $79 from a company shopdani.com on 11-24-09. shopdani.com is a company i have never heard of or done business with before.I have filed a dispute with my credit card company and thanks to others information on this site i right away have closed my credit card acct. and have been issued another credit csard number.
I never heard of this company before until I went to order a gift online and my card was declined. I knew I had the money, I had saved just for this item. So I checked my card statement and I saw a $79.00 charge from shopdani.com. I had NO idea who or what this was, but I never gave them permission to charge my card, nor do I know how they even got my information!!! I went to their website to see what I could find out about them, and it seems they sell jewelry? I tried calling the phone # listed, but it just tells me all the associates are on calls and to leave a message. I have been calling for over a week now!!
In September 2008, I was caught in the online selling scheme of Danielle Janine Jewelry (doing business online as ShopDani.com). I discovered through the Better Business Bureau that this company is one of many under the umbrella of Peel, Inc. On or about October 8, 2008, I talked with Lucy. My account was cancelled (conf # 6575962). I received a refund of $204, with the understanding this account was closed.
Imagine my shock to discover a charge to my VISA account on November 26, 2009, in the amount of $89.00. This company is guilty of fraud and theft. You may check with the Better Business Bureau in Illinois for more information.
On November 24 2009 I noticed a pending charge to my account for $79 to a company called shop dani.com. I had never heard of the company before.I called my bank to try and stop the transaction but was told they couldn't. The person I spoke to suggested I go to the site and call them. I went to the sight and have been calling for days. it just says to leave a message. I never bought jewlry from them or any one. I did not authorize these charges. I have been trying to figure out how they got my info but can not.
Today November 30 I have found another $79 charge pending from Seattle Coffee. I have never contacted them before either or authorized any charges. However I did deal with a Urban coffee direct in September 2009 that overcharged and tricked me on a promotion.They were suppose to refund money to me. I called all 3 companies and got the same voice message. Maybe they are connected. I didn't cancel my card when shop dani.com hit it because I had just paid my bills on line and didn't want them refused. This time I have canceled my card.
I was charged $89.00 on my checking account. I have not dealt with this company for more than 2 years, although I did get caught up in the $9 scam. At the time, they did refund my money and I haven't thought of them since, until I got this charge on 11/27/2009. Looks like I have plenty of company. I am calling my bank in the morning, I already have the direct line to their disputes department. I think they will reverse it for me, I hope so.
I can't afford this! Is there some way the bank can block further charges from this company? Does anybody know? I am out $89.00 which is really tough right now because I'm trying to scrape up enough to pay my mortgage. I don't need this nonsense. I am also worried that they will try to charge me again. I think a class action lawsuit would be appropriate for all those who have not got their money back, and this company should be put out of business.
On November 25, 2009 a charge to my account of $79.00(seventy-nine) dollars was charged to my account using my credit card number. I DID NOT initiate this charge nor approve it. As a consequence I have had to cancel my credit/debit card and wait 10 (ten) days for a new one to be issued. To say nothing of being out $79.00 which I can not get credited to my account. I know that doesn't sound like much, but for someone on a fixed income that is a week's worth of groceries.
On Nov.26, 2009 I checked my bank account activity on line and discovered a $79.00 charge to my debit/credit card. I notified the bank and together we researched what little info. we could get from the posting. This led me to SHOPDANI and a number to call. I have called this number several times and have not spoken with any PERSON. I did not make this charge, I've never heard of this company and would not do business on line with them.
I've never even heard of this company, yet a charge of $79.00 was taken from my account. The website doesn't allow you to purchase jewelry directly from them, and both contact numbers reach the same place. Nobody will answer the the phone. Your call goes to two different messages that end up telling me to leave a message.
On 8/18 I ordered a piece of jewelry for $9.00 from this company at shopdani. I called the next day to cancel the order, but was told that it had already been shipped. I canceled any further orders at that time. I receive that piece of jewelry and then one other at the same time. I called again to cancel and to make arrangments to return both items. I was told I could return the second shipment, but not the first. I was billed $68.00 for the second shipment twice, on 9-08-09 and 9-9-09. I have not seen a refund as of yet.
Today, 11-11-09, I recieved another shipment and was again charged twice, 11-3-09 and 11-10-09 for $89.00 each. I have called all the customer service numbers I can find, but there is no one to answer. I have had to cancel my credit card and will file a complaint with my bank tomorrow as today is a holiday. Total charges $323.00. I am sure there will be charges for those legitimate items that are monthly deductions from this card until I can make all the changes to the new card, which I should receive in a week.
