We purchased a Littemaid at the Pet Expo in Sacramento on 10/24/98. It was to be sent to us in 2 wks along with the tent that goes with it. We had to call, long distance because their 800 number reps would not help us. They did not send the Littermaid until 11/13/98 when we called them again.
We noticed the step-out ramp was not with the Littermaid, we called them again. Since then we have realized we did not receive the same box that was shown at the Pet Expo. We received the older, noisier model.
They have not responded to letters and e-mails, or more long distance calls. We want our money back and/or the correct littermaid, the one we were promised by their vendor at the Pet Expo.
