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Consumer Affairs


Eckerd - Prescription Errors


Consumer Complaints & Reviews

this co. charges 42.00 dollars for an inhaler 1/2 the size of the albuterol inhaler i had before, 10 dollars more than wal-mart wich is still more than i can afford

it took i inhale off albuterol inhaler to instantly open my air ways ~ it takes 2 to notice a difference on the air pro and 4 to get the results of the albuterol



On 3/16/08 my husband picked up my prescription refills. One was for Inderal LA 60mg. I took this from Saturday night thru Friday night. On Friday I realised that the capsules were not the correct color, rechecked everything and took the capsule. On Saurday morning I was still confused and took a capsule to another pharmacy for verification. It was in fact Inderal LA but instead of 60mg it was 160mgs. I then went to Eckerd Pharmacy where they gave me 2 months of the correct dosage and informed me that the the individual who had filled my prescriptions was no longer with the company.


There was no economic damage done and the physical damage is questionable at this time.

What is damaged is my faith in the system, I was given a dosage that was over 2.5 time the required dosage, my husband was out of town for 3 days last week leaving me alone. Side effects -overlayed vision,cold to the point of putting socks on in bed, sweaters when up, sleeping less than 4 hours.

The indiviual is no longer employed there and I want to know how many more people have the wrong drug. They do not call the people whose prescription that this individual filled efilled to check and see if thiers are correct. My imagination is running wild, how many more like me are out there that do not know they have the wrong prescription. I feel there is something very wrong in that store. Before I left with my correct prescription an employee said to me that maybe I should see an attorney!

That will make your hair stand up!

I was treated extremely rudely and the staff were blatantly inconsiderate. They seemed bored as if they had nothing to do, although it took forever to get my sick wife's prescription together. I was not offered an explanation or any type of basic respect. This shouldn't be tolerated. Are they paid to treat people like this?

The security stickers that are placed on the products hides the directions and the ingredients and when you try to remove it, it takes the words right off the products.


I chose Eckerd rather than drive to my usual drug store because I felt so ill. After I handed my card and prescription over to the counter person, she mentioned it would be thirty minutes. I almost asked for my presription back, but decided to leave it. I went to my car and sat 40 minutes. When I came back, no one knew anything about my prescription. They finally found it, but it definitely had not been filled.

I ended up waiting about 1 hour and 20 minutes to get my prescription and the people weren't very nice. Also, a lady known to the people at the back got in and out in 10 minutes while I was waiting. I guess you have to know someone.


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