I purchased an orthropedically designed firm support chiropractor masterpedic mattress made by Spring Time Bedding Co., from Basha Furniture. I am disabled and have severe back problems. In about 1 year's time the mattress is lumpy, there are wires sticking out and it is very, very uncomfortable. I have been to the store several times and called to no avail. The manager was supposed to check with the warehouse to see when it was delivered because the receipt is not very clear. He never returns my calls. I want this matter resolved and have then replace it or return my money.
The mattress is lumpy and has wires sticking out. It is no longer firm and I have been having back pain for months now.
